Enable Sally for Slack to report Success Plan Information

  • 3
  • Idea
  • Updated 3 weeks ago
  • Under Consideration
Are there plans to add Success Plan information as something a user can query through Sally for Slack? There's a huge need for it in our org that would really drive Gainsight to be the source of truth for all customer info.
Photo of Jen Pakravan

Jen Pakravan, Champion

  • 1,626 Points 1k badge 2x thumb

Posted 4 weeks ago

  • 3
Photo of Rajesh Gande

Rajesh Gande, Official Rep

  • 2,502 Points 2k badge 2x thumb
Hi Jen,

Thanks for the request. Querying success plan information is on Sally roadmap and we understand it helps in cross-team collaboration as anyone in the company can access this information via Slack. Although important, we would prioritize this item based on broader interest seen among the customers. 

Thanks,
Photo of Sai Ram Pulluri

Sai Ram Pulluri, Official Rep

  • 9,456 Points 5k badge 2x thumb
Hi Jen, Thanks for posting!

Changing this to an idea post.