Email or text message post to Timeline

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  • Idea
  • Updated 6 months ago
It would be great if we could have email / text message post to Timeline.
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Jahnavi, Champion

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Posted 6 months ago

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Karl Rumelhart, Official Rep

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Could you explain a bit more of the as here?  Do you mean easily get an Email logged as a Timeline activity (which is a common ask!) or do you mean posting a different type of Activity by sending in an email?  Also, what is the Text message use case you are thinking about?
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Jahnavi, Champion

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For example: A customer has sent an email confirming deployment. This can be forwarded to a predefined email and its added to a timeline / some sort of activity or update. Text messages could be handy to post to timeline when not in front of the laptop. 
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Karl Rumelhart, Official Rep

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Thanks for the detail!  That use case for email to Timeline is definitely on our radar -- a highly desired capability, for sure.  The text message scenario is a bit newer for us so we look forward to hearing from others on it, too.