Email Logs in Bionic Rules

  • 1
  • Idea
  • Updated 6 months ago
  • Not Planned
Hey all,

I am still not seeing "Email Logs" available when choosing MDA Subject Area in a Bionic rule. there were some older posts about this nothing present, but it seems to have been intended to be included in the 2017 Summer release. 

Any guidance here?

Thank you!
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Ben, Champion

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  • concerned

Posted 7 months ago

  • 1
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Ankit Jain, Employee

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Hi Ben, there could be some configuration issue. Can you please file a support ticket so that this can be investigated.
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Ben, Champion

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On it, thank you!
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Jahnavi, Champion

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Hello Team,

I have faced the same issue and it was working for me three weeks back.

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Lila Meyer, Official Rep

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Hi Jahnavi,

I shared this with our support team, and hope to have an update from them soon. I'm not sure if it's a known issue, or if there's a quick fix here.
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Tharun, Alum

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I have checked on both Ben and Jahnavi's Org and shared screenshots on the working feature.I have logged individual Incidents seeking their confirmation.
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Ben, Champion

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OH. Yeah my situation is all good. Classic example of bringing your car to the mechanic and having it work perfectly.