Drag & Drop Org Charts for Customers in Gainsight

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  • Idea
  • Updated 10 months ago
  • Planned
I'm looking for an idea or solution to creating structured org charts (potentially out of the Contacts tab) for our customers in Gainsight. We work with large enterprises that have many divisions and teams that work with our product - it would be nice to be able to have a tool that allowed us to real-time update the org chart of our executive contacts (down to individual contributors). 

Perhaps there could also be functionality by contact that allows a CSM to tag if they have met/engaged with that Executive? Food for thought!
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Laura Jark

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Posted 10 months ago

  • 7
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Spencer Engel, Employee

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Hi Laura - I think that's a great idea. Wanted to let you know there's a similar Community post as well (but might be slightly different than what you're asking for): https://community.gainsight.com/gainsight/topics/build-org-chart-by-dragging-sponsor-tracking-cards-...
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Rajesh Gande, Official Rep

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Hi Laura,

Thanks for the suggestion. We are planning to add the org chart visualisation of contacts in the new 'Person section' in C360. I will update on the ETA when we have better visibility.

The following community post has more details about the new 'Person section' that is going to get added in C360.

Please feel free to share your feedback & inputs.