Does Timeline activity reflect in Gainsight Usage Report emails?

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  • Updated 11 months ago
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I get a Monday morning email from Gainsight that shows usage by user. We use this to see how often people are using the platform. 
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Colin Burns

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Posted 11 months ago

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Dan Ahrens, Gainster (employee)

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Hi Colin,
Yes, timeline activity does count in page views. 

If you want to get more details beyond what that emailed report shows, you can access your G360 - https://support.gainsight.com/Product_Documentation/Customers_and_Relationships/User_Guides/View_Gai...

This is a new feature that came out in May. Enjoy!