Does the Gainsight Mobile App have the ability to add Activities to a Customer Timeline?

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As out Gainsight Admin I am looking at rolling out the mobile app to our team.  I can access the Timeline within an account, see activities, edit them, etc, but I don't seem to have the ability to add a new activity.  am I missing something simple?
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Jon Harris

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Posted 2 weeks ago

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Lila Meyer, Official Rep

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Hi Jon, 

I'm trying to confirm whether this is possible in the mobile app, but if your org uses Slack, you can post to Timeline from Slack using your mobile.
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Dan Ahrens, Official Rep

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We've upgraded a lot of the backend components to make most Gainsight pages really responsive and functional on mobile devices, so instead of using the app, just access the URL directly. 

Depending on your browser, you may need to request the desktop version of that page, but it will appear and is functional in your mobile device.

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Sagan Sherlin, Champion

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+1 A few of our users would like the ability to use a Mobile App that was made of the 'core' features.  Not all are very tech savvy...so we would want to limit the number of clicks.
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Jon Harris

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As CSMs are on the road a lot, they regularly have notes that need to be written up.  Travelling by train or plane means they have the opportunity to do this immediately after a site visit so the ability to be able to write up their visit via mobile is one of the main things they want to be able to do.