Dependent Picklist Support

  • 5
  • Idea
  • Updated 4 weeks ago
  • Under Consideration
It would be helpful to support dependent picklist configurations from the C360 or R360 pages.  Today, if you update the GS Relationship object to build a dependent picklist, Gainsight's backend does not allow the record to save if an invalid option is chosen.  But it also doesn't support limiting the values shown.  Gainshight should inherit this configuration from Salesforce and use it on its page layouts.
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Jame Ervin

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  • annoyed

Posted 4 months ago

  • 5
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Sai Ram Pulluri, Official Rep

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Hi Jame, Sorry for the inconvenience, we are investigating the possibilities. I will update you here once we consider this feature . Thanks for posting :-)
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Elaine Cleary, Employee

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Hi Gainsight Product, Any update on the request to support dependent picklists?  I've worked with several other companies that are very interested in this option.  Thank you!