Hi - I need to delete a step towards the beginning of an email chain. I can't find a delete option for just that piece. Do I have to delete all of the subsequent steps and then recreate it without that step?
Hi Elizabeth, what is the step that you need to delete? You should be able to either a) repurpose the step if it's an email step (assign a different template) or b) set the condition or wait in a way where it's not slowing the workflow.