CSV import for power list for a Survey

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  • Updated 11 months ago
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Has anyone used CSV import to create power list for surveys? Is there any downside of using this for a one time survey Vs creating a dynamic list? Will all responses still append to contacts?
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Posted 11 months ago

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Dan Ahrens, Official Rep

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Hi Raya, you can connect the survey responses to the contacts if your CSV has the Contact ID data. See this support article which explains the options: https://support.gainsight.com/Product_Documentation/Surveys_and_NPS/Admin_Configuration/Send_Surveys...

This article explains some of the pros and cons of the various static and dynamic survey distribution options: https://support.gainsight.com/Product_Documentation/Surveys_and_NPS/Overview/Comparing_Survey_Distri...