Create custom widgets similar to Open CTA's

  • 1
  • Idea
  • Updated 3 months ago
  • (Edited)
I have a customer that would like to be able to make widgets similar to the one below, there are multiple use cases here: 

Open Support tickets by priority being one of them.
I find that this would be super helpful for all customers if they had their support teams using GS.

Photo of Cameron Wright

Cameron Wright, Employee

  • 2,674 Points 2k badge 2x thumb

Posted 3 months ago

  • 1
Photo of Lila Meyer

Lila Meyer, Official Rep

  • 15,478 Points 10k badge 2x thumb
Hi Cameron,

Are they specifically wanting to add the widgets to the C/R360?

Just wanted to point out that there is a widget report type available for dashboard reports.
Photo of Cameron Wright

Cameron Wright, Employee

  • 2,674 Points 2k badge 2x thumb
Specifically look like the Open CTA's widget where we have a "report like" widget.
Photo of Sai Ram Pulluri

Sai Ram Pulluri, Official Rep

  • 9,960 Points 5k badge 2x thumb
Hi Cameron, What is the exact use-case for Open CTA's widget? Could you please elaborate more on this and who is the customer requesting for this need?