CoPilot email configuration

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  • Idea
  • Updated 10 months ago
  • Under Consideration
Is it possible to configure CoPilot outreaches so that, rather than everyone being bcc’d so no one knows who gets an email, that everyone in an email domain can see on the To: line everyone else at their company who got the email? This would help mitigate a lot of issues with mass communications.
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Rish Singh

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Posted 10 months ago

  • 2
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Alex LeGay, Employee

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Hi Rish,

This is currently not possible and might raise some privacy concerns. Some companies may not want the end users to see who all got the email.
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Matthew Lind, Champion

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We would utilize this functionality as well. In some cases, the 1:1 email paradigm doesn't match with how someone might communicate when using email 'natively'. For example, if the goal of the email is to engage the customer to spin up and schedule an EBR, one probably doesn't want to start 3 separate 1:1 threads, but instead would want to start 1 thread addressed to 3 people to start the collaboration.