Collaboration on email templates

  • 5
  • Idea
  • Updated 5 months ago
It would be nice if we could collaborate on Email templates within Gainsight, the way we can with say, a google doc. 

We almost always draft emails in a Google doc, so that we can collaborate with multiple editors and approvers. If we could even have a hyperlink to an email template to share with Gainsight users, that would be a good first step, but I'd love to see some way of inviting non-Gainsight users to at least view and comment on email templates as well.

This is related to this other post: https://community.gainsight.com/gainsight/topics/copy-paste-into-email-templates

Part of the reason we have so many issues with Copying/Pasting into email templates in GS is because we're always copying in a "finished" email. 
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Leanne, Champion

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Posted 5 months ago

  • 5
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Tom Gerth, Employee

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+1 to this!
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Ben, Champion

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Yes that would be awesome! It would be nice to have multiple contributors to content (i.e Templates), while still limiting access to create Advanced Outreaches (Journeys). 
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Leanne, Champion

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Yes, exactly!