change SFID in Company Object

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  • Updated 9 months ago
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We have an account that recently changed SFID but Gainsight Company standard object still shows the old ID...Customer Info seems fine.  How can I modify the ID in that object?
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Heather Landgraf

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Posted 9 months ago

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Photo of Lakshmi Chaitanya

Lakshmi Chaitanya, Product Manager

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Hi Heather,

You could use the rules engine action - "load to company" to update attributes in the company object.
Refer to the documentation here- https://support.gainsight.com/Product_Documentation/Rules_Engine/Admin_Configuration/Setup_Rule_Action_Types
(Search for load to company)

Thanks and Regards,
Lakshmi