Can't Customize Scorecard Reporting Colors for Usage Data

  • 3
  • Problem
  • Updated 3 weeks ago
  • Acknowledged
We've raised this issue to Support directly and was told it was a bug; however it's been 3 (3+ ?) releases since it was reported and it's still lingering, so I'm hoping posting here gets some traction :)

We load our scorecard data to the Usage Data object so that we can report on it over time. A few months ago, the colors for Red, Yellow, Green switched to using the Color Palette. We've tried assigning custom colors and adjusting the colors in the Usage Configuration, but can't see to figure out why it changed. We would like for it to be Red, Yellow, Green- it drives our users (especially management) nuts that they cant get a quick RYG view of the report without deciphering the color pallette.


Thank you!


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Allison Elmer

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Posted 4 weeks ago

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Sai Ram Pulluri, Official Rep

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Hi Allison, Sorry for the inconvenience, redirecting this to our product team.
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Allison Elmer

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Thank you! Have a great week.