Cannot clone rule

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  • Question
  • Updated 2 months ago
  • Answered
When I click on clone rules It doesnt clone them. is there anything im doing wrong?
Photo of David Lechosa

David Lechosa

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Posted 2 months ago

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Photo of Lila Meyer

Lila Meyer, Official Rep

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Hey David, can you share a screenshot or gif of what you're seeing? Or feel free to reach out to support@gainsight.com if this is still an issue.
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Jitin Mehndiratta, Product Manager

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Hi David,

When you clone a rule, it gets copied as an inactive rule. Please ensure that you check the filter for inactive rules in order to view that rule.

Regards,
Jitin