Can we please have an undo button within the email templates?

  • 6
  • Idea
  • Updated 9 months ago
  • Not Planned
There are many times that the changes that I have just made within an email template are not what I wanted and I would like to click UNDO.  Can we get this added to the list of enhancements to the email templates?
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Sarah Gregory

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  • frustrated that I can't undo a change!

Posted 10 months ago

  • 6
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Ben, Champion

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YES! Alternatively, could there be versioning where you can reference, review, or revert to an older version of the template?
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Abhishek Sivaraman, Senior Product Manager

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Hi Ben and Sarah,

Two things to note here - 

a. We have the Send Test Email which helps you see the live preview of your changes done(without saving it) and see the changes done.

b. If you are not happy with the changes after seeing the test email , We have the Reset Button which will help revert the changes to the previous version of the email template.

This combination effectively gives you the UNDO ability which you are looking for. What we dont have is the ability to have a versioning of email templates and use any of the older versions etc.

Does the above approach suggested help you?

Abhishek S