I have a request for a customer to increase the overall size of the comments box. Users are typing in several sentences into this box and the window is very small. Users have to scroll through the box to get the full message which can be a bit frustrating.
I agree several on my CSM team have the same limitation, they are not able to see all of their comments and/or the size of the comments in which they are pasting is larger than the alloted character limit
We would like to see the ability to adjust the scorecard comments section on the C360. Right now if you have more than a few lines you need to scroll thru the box. It would be nice if this would adjust dynamically or if you had the ability to change the font size so everything shows without having to scroll.