When using the assigned name field in CTA's, it does not show the most up to date owner of the task. It shows the first owner of the task. How can I get an accurate owner of the CTA now if I can't use assigned name?
I had a similar issue when I created a CTA that was based on assignee name, but the action was to change the CSM on the account. After the CSM was changed, managers would see CTAs for CSM's outside of their team.