A customer came into chat and mentioned that they are trying to test a C360 layout and wants to assign to themselves before making live for the other CSMs. The issue is that they are using an account level filter to assign layouts for current customers. When looking into this functionality, I'd have to remove all of the current filters and switch over to the user assignment strategy just simply to test. Two ways to fix this:
- Allow for multiple C360 layout options (for example assign this layout based on the segment, but this layout based on the users "role").
- Allow for a "Preview" option for C360 layouts in the same way that you have previews for dashboards. This eliminates all the need to re-assign layouts just for testing purposes.