Advanced Outreach - inserting calculated fields in mailings

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Are there any plans to allow for the insertion of calculated fields in the content of the letters or surveys sent via Advanced Outreach?

Use case: As calculated fields allow us to pull related information from other tables (some information may have been created through surveying the customer), it would be very helpful if we could insert the value of such fields in the letters or surveys produced, either to present thta info to the customers or for our own internal purposes. Right now, calculated fields appear to be only usable for testing.
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Diane Morneau

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Posted 4 months ago

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Abhishek Sivaraman, Senior Product Manager

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Hi Diane,

Absolutely! This is a very key feature which we are looking at to incorporate in the product. It is little complex to implement so we are assessing when it can be taken up and addressed in the roadmap.

Abhishek S