advanced outreach csv template broken

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  • Problem
  • Updated 5 months ago
  • Solved
I'm trying to download the provided csv template in order to add a test email to an advanced outreach I'm testing, and the csv does not appear to be configured correctly.

I'm attaching two images - one of the fail and one of the error.
Photo of Miguel Rodriguez

Miguel Rodriguez

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  • that advanced outreaches are not quite very intuitive, as testing one is quite cumbersome.

Posted 5 months ago

  • 1
Photo of Dan Ahrens

Dan Ahrens, Gainster (employee)

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Hi Miguel, sorry that you're having issues.

I tested this in a demo org and didn't see the same issue that you are experiencing. I'd recommend that you shoot an email to and get a tech to work with you one on one to troubleshoot this issue. Might be a local environment related root cause.