Add ability to log emails to other objects

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  • Idea
  • Updated 5 months ago
  • Under Consideration
Right now you can only log Standard Outreaches to the Account level in SFDC. It would be great if you could choose the object you want to log to based on the way you generated the PowerList.

We use a robust renewal automation workflow and it would be WONDERFUL to have a solution like this to log emails to Opportunities. Right now, we have a wonky way of accomplishing this, but it does not include the body of the email. Additionally, our workflow breaks regularly and thus logs nothing.
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Ben, Champion

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  • hopeful

Posted 9 months ago

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Jeffrey DaSilva, Champion

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+1  We built SFDC Activity logging base on Email Logs after all Outreaches are sent in order to tag these.  We struggle with this approach on a continual basis when Outreaches are delayed > 2 hours from their scheduled time as the jobs run into each other.
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Abhishek Sivaraman, Senior Product Manager

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Hi Ben,

Thanks for sharing this idea. We will prioritize in the roadmap and address it. The timeline for this is not known at this point in time.

Thanks
Abhishek S