Account Scorecard utility to migrate Scorecard 1.0 to 2.0

  • 1
  • Question
  • Updated 1 year ago
  • Acknowledged
  • 1
My IT department is building out their own Homegrown application which extracts data from specific Salesforce objects, Gainsight objects (Customer Info, Scorecard Fact), and other 3rd party applications.

If we migrate from Scorecard 1.0 to 2.0, will IT have to reconfigure any of the Scorecard fields or Scorecard objects they're already using?
Photo of Johnny Burtchaell

Johnny Burtchaell, Champion

  • 2,506 Points 2k badge 2x thumb

Posted 1 year ago

  • 1
1 year ago
Photo of Denise Stokowski

Denise Stokowski, Official Rep

  • 12,314 Points 10k badge 2x thumb
I would assume they are reading the Scorecard 1.0 data from the SFDC Scorecard objects?  Are they bringing in the metric by metric details?  If so, then yes, as Scorecard 2.0 lives in MDA objects.  One approach that they can use for your external app is to leverage the Bionic Rules export to S3 to create periodic extracts to load into your external app.
  • 1

Powered by Get Satisfaction