Access segment.io data with bionic rules

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  • Updated 1 year ago
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I'm needing to access the data from our segment integration with a bionic rule. Does anyone know if this is at all possible? And if so, how to do it?

We have all our segment data stored on an MDA object labeled "Segment Day Agg". I can access all of our MDA objects, except the segment and email related objects.
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Britton Walker, Alum

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Posted 1 year ago

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Sai Ram Pulluri, Official Rep

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Britton, 

Are you seeing this issue in your Production or sandbox instance?
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Britton Walker, Alum

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Production.
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Sai Ram Pulluri, Official Rep

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Would you be able to grant Gainsight support access to your org, so we can review this further and sort out the issue
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Britton Walker, Alum

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You should have access now.
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Ashok Dugaputi, Employee

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Britton,

Are you able to get the Segment data into Bionic Rules?

With Summer release, you can even access Segment raw data and aggregation in Bionic rules. This would give you much more flexibility to process beyond limited fields using Bionic Rules.

In addition to this, Segment 2.0 is going to be available soon that is being designed to address scalability challenges and will give much more flexibility in using Segment data.

Thanks,
Ashok
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Britton Walker, Alum

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I found a workaround that's satisfactory. Thanks for the information though.