Ability to change templates in existing AO

  • 3
  • Idea
  • Updated 5 months ago
  • Under Consideration
As a Gainsight Admin I would like to make changes to existing AO so that a small change to a template or participant criteria does not mess the statistics of the emails being sent.
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Jahnavi, Champion

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Posted 10 months ago

  • 3
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Abhishek Sivaraman, Senior Product Manager

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Official Response

Changes in email templates are automatically reflected in the advanced outreach. You do not need to clone the AO for using the recent changes in the template. Is this behaviour causing any issue?

Abhishek S