Ability for CSM to remove shared 360 access of an external contact

  • 3
  • Idea
  • Updated 3 months ago
We currently have a bottleneck with the Admin because they are the only ones that can remove the shared c360 access from an external contact we have shared it with. Our CSMs would like the ability to manage this themselves because every time a contact leaves the company or moves positions our CSMs have to reach out to our admins to remove that contact's shared link. 
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Andrew Cummins, Champion

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Posted 3 months ago

  • 3
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Cameron Wright, Employee

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I agree Andy, maybe we could make a permission set that would allow us to do this rather than open up to all CSM's!
That way we can track who can and cannot do this! 
I look forward to updates from my team.
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Andrew Cummins, Champion

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Yes, and make it so that you can add the permission set via user profile
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Karl Rumelhart, Official Rep

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Legit request.  (Glad that you are making good use of share360!)  We will track to this. 
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Andrew Cummins, Champion

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Thanks Karl