[Request]Sync Timeline Activities at relationship level in Salesforce

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  • Updated 1 month ago
We are syncing all of our activities back to salesforce but we have noticed that the activities, even if created from the R360 are related to the Account and not our Related object (Success). How can we change the mapping so that the activities created from the Relationship level are related to the Relationship level in Salesforce and not the account?
This is very important for us because we are managing our customer only on the relationship level.
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Shiv Kumar Katiyar, Employee

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Posted 1 month ago

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