"Add Task" on Timeline Activity is a bit misleading?

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  • Updated 5 months ago
  • Acknowledged
  • (Edited)
I had customer bring something to light regarding Activity Timeline tasks that I thought I'd share here and perhaps just get some thoughts?

When we log an Activity, we have a grey selection for "Add Task".  This section, by default, is greyed out, making it seem like we don't have the ability to toggle it.

On top of that there's a boolean checkbox next to it that you are unable to click.

After a bit of investigation, we found that you actually have to click the "Add Task" text in order to add a task, however it remains greyed out even after you enter it.

It's been explained to me that this is working as designed, but I just wanted to draw some attention here, as I think this is pretty misleading from a user perspective.

Just my humble opinion!

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Tom Gerth, Employee

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Posted 9 months ago

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Sai Ram Pulluri, Official Rep

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Hi Tom, This is valid request, we will improve it . Thanks for posting 
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Caitlin M.

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I completely agree that the UI of this feature is a bit misleading. I was trying to "check" the box in order to add task. Once I clicked on "Add task" and realized that I can create a Task that prompts a CTA in my cockpit, I was satisfied! Great feature, would just like to see better UI. Thanks!