Conversations

Conversations 1 - 20 of 561
Photo of Dan Ahrens
Your input needed - what should go in Timeline?
Hi Community! As we continue to develop capabilities around Timeline, we wanted to get your feedback on how you would like to use it in ...
  • 2 me toos
  • 16 replies
  • Question
  • In Progress
Photo of Jeff Kirkpatrick
When S3 job is "partial success" the email comes through as "Data Load Successful"
When an S3 job is a "Partial Success" because X number of records failed, the email is coming through as "Data Load Successful" I re...
  • 7 me toos
  • 3 replies
  • Idea
  • Implemented
Photo of Marcelo
Sync SFDC picklist to GS dropdown list
Hello everyone. It seems like Gainsight Connect for picklist only synchronize 'Customer Stage' and 'Customer Status' values from SFDC to ...
  • 6 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Tom Gerth
Delete Company records from UI
Is there any plan for future functionality where customers will be able to delete unused records from the "Company" object? This is a pr...
  • 8 me toos
  • 7 replies
  • Idea
  • Implemented
Photo of Jeff Kirkpatrick
Bionic Rules: When creating an +ACTION, Dataset task names are truncated
Previously when I clicked +ACTION to create an action on a bionic rule, a dropdown list would display in the middle of the screen that wo...
  • 6 me toos
  • 5 replies
  • Problem
  • Solved
Photo of Kevin Ly
Rules Manager Filter By Rule Source Object Doesn't respect Bionic Rules
It is found that in rules manager, when you use the magnifying glass to toggle/show rules that use a certain source object, it doesn't re...
  • 5 me toos
  • 3 replies
  • Problem
  • Solved
Photo of Mandy Major
Malformed Query when querying for a large 10+ digit number
When filtering for a number larger than 2,147,483,647, you get the error of Malformed Query.  It turns out that this is a limitation in S...
  • 2 me toos
  • 3 replies
  • Problem
  • Solved
Photo of Meenal Shukla
Timeline posts should specify the activity type on the post
Except for the icon, which can be misleading, there is no way of knowing which activity type I am looking at in the timeline. We have mul...
  • 1 me too
  • 1 reply
  • Idea
Photo of Steve Davis
Hiding the "Edit" Button On R360 Cards
I have a request from a customer to be able to hide the "Edit" button on an R360 card. In looking at options, removing this from a permis...
  • 8 me toos
  • 4 replies
  • Question
  • Acknowledged
Photo of Sai Ram Pulluri
Important - Survey1.0 issue with latest Salesforce update (Response URL not opening)
Issue : After 'Salesforce Summer ’18 Release' release with new manage package Survey was breaking.. It may break in all existing org afte...
  • 3 me toos
  • 7 replies
  • Announcement
Photo of Spencer Engel
Is it possible to re-group measures in Scorecards 2.0 without losing history?
A customer of mine - using Scorecards 2.0 - currently has a scorecard measure nestled under a group score. They would like to ungroup thi...
  • 6 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Tony Tao
Is it possible to export dashboards as PDF?
Is it possible to export dashboards as PDF?  If so, how and/or is there somewhere I can enable this? 
  • 2 me toos
  • 4 replies
  • Idea
Photo of James Whitehead
Strange Reporting issue: Numbers are not matching up
Good Morning-  I’m working on some data validation for our dashboards and noticed something funny.    When I complete a search...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Jen Pakravan
Enable Sally for Slack to report Success Plan Information
Are there plans to add Success Plan information as something a user can query through Sally for Slack? There's a huge need for it in our ...
  • 16 me toos
  • 5 replies
  • Idea
  • Under Consideration
Photo of Marissa
Rename Standard Timeline Activity Type Fields
We would like the capability to repurpose the standard activity type fields.  For example we would like to change "meeting" to Onsite sin...
  • 9 me toos
  • 2 replies
  • Idea
Photo of Amy
Unchecking a task should change the CTA status to Active
One of our users pointed out today that when she went back to a closed CTA and opened one of the sub-tasks it didn't re-open the CTA itse...
  • 5 me toos
  • 2 replies
  • Idea
  • Under Consideration
Photo of Meenal Shukla
At mention in Timeline (like chatter)
One reason my customer is hesitant about using Timeline is that of the lack of @mention capabilities on the Timeline. As there can be mul...
  • 1 me too
  • 2 replies
  • Idea
  • Under Consideration
Photo of Michael Sweeney
Show original name of field somewhere when changing the display name
Hey Guys, I was on a call with a customer Today and we came across a field with a custom field name and we are having a hard time determ...
  • 11 me toos
  • 6 replies
  • Idea
Photo of Meenal Shukla
Stack Column Reports do not render well with smaller values
The stack column reports do not render well when we turn on the labels (case in point: attached image) if the values represented is below...
  • 3 me toos
  • 2 replies
  • Problem
Photo of Juhi bulchandani
Outlook Integration with Gainsight
Today there is no integration of outlook with Gainsight. Communication and documentation of communication all in one place is key for CSM...
  • 60 me toos
  • 20 replies
  • Idea
  • Under Consideration