Conversations

Conversations 61 - 80 of 113
Photo of Steve Davis
Number formatting not consistent across R360 and C360
When the same numerical field is displayed across R360 and C360, there is a difference in the way they are formatted... except for the li...
  • 1 me too
  • 2 replies
  • Idea
  • Under Consideration
Photo of Rodger Pond
Is it possible for a User to click on a Widget and then go through the underlying report?
Intelliflo raised an idea that would allow a user to click on a widget and allow the report to be opened.  This would match the functiona...
  • 8 me toos
  • 7 replies
  • Idea
  • Under Consideration
Photo of Jeremy Curry
Slack permissions for Sally
I am trying to add Sally but am having an issue with Slack permissions even though it recognizes me as an admin ("You are signed in as Je...
  • 2 me toos
  • 2 replies
  • Problem
  • Solved
Photo of Seth
Track Sally Usage
I'm excited about the potential for Sally, but I'm not sure yet about who's going to be the most excited about it, or what exactly they'l...
  • 5 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of Emily McDaniel
Known Issue | Sponsor Tracking - RESOLVED
We wanted to make you aware that the Sponsor Tracking infrastructure in Gainsight is currently significantly degraded. In researching thi...
  • 5 me toos
  • 10 replies
  • Article
Photo of Manish M
Slackbot Sally is a huge hit in my company -- great stuff guys, excited to see how this feature evolves.
  • 2 me toos
  • 3 replies
  • Praise
Photo of Seth
Sally in Slack: Custom fields in Summary
I'd love to be able to add some custom fields to Sally's "Summary" for a customer. For example: There are folks other than the CSM who a...
  • 5 me toos
  • 2 replies
  • Idea
  • Planned
Photo of Seth
Sally in Slack: Link to C360
It would be great if Sally, when showing info about a customer, provided an easy link to the C360, in case the CSM wants to dig in more d...
  • 6 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of Brittany
Enable Rules Engine to update with the option to replace Features comments or adding to them
Right now we use Features to see which of our in app features are being used by our customers and the rules engine to populate this. Sinc...
  • 9 me toos
  • 11 replies
  • Idea
  • Implemented
Photo of Rish Singh
Ability to edit Stage and summary section of R360
It would be great to be able to edit fields on the R360 summary section (similar to the functionality on the C360 section).
  • 4 me toos
  • 2 replies
  • Idea
  • Under Consideration
Photo of Tom Gerth
Adjust tab size in widget
Hey guys, posting on behalf of a customer here. We're wondering if there might be anything on the roadmap for readjusting the tab sizes ...
  • 1 me too
  • 1 reply
  • Idea
  • Under Consideration
Photo of Tharun
Hide C360 export
Logging on behalf of user Blynn Buckley: "We've made success Snapshots available via export but do not want the C360 exportable. There's...
  • 4 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of Johnny Burtchaell
Add search bar to "Reasons" within a CTA
We have about 40 reasons to choose when creating a CTA and have to manually scroll through the list to find the reason that best matches ...
  • 4 me toos
  • 3 replies
  • Idea
  • Planned
Photo of Scott Renna
Gainsight Mobile - Display Relationships?
Hello everyone,  We are planning on rolling out Gainsight Mobile to our Sales team to help give them a view to any customer at any time....
  • 2 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of Iqra Sheikh
Landing Straight into R360
It would be very helpful to go straight into the R360 instead of going into C360 first. Our company offers various products and it is imp...
  • 6 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of Meenal Shukla
The Open Cases object in the summary widget should be configurable.
The Open Cases in the summary widget take its number from Salesforce Cases. But shouldn't it be configurable based on whether we are usin...
  • 4 me toos
  • 6 replies
  • Idea
  • Not Planned
Photo of Marie
Interest in a Slack Integration
Hi Community! We are gauging interest in a Slack Integration with Gainsight. Please vote for this post if you'd like to see a Slack Integ...
  • 16 me toos
  • 6 replies
  • Idea
  • Implemented
Photo of Michael Sweeney
Adjust font size so title shows on the widget
Hey Guys, Reaching out today after speaking with a customer. We are curious if there is going to be an option to edit the size of the te...
  • 2 me toos
  • 0 replies
  • Question
  • Acknowledged
Photo of Martha Stuart
Clickable object record links from C360 sections
We have multiple sections on our C360 for different Salesforce objects including opportunities, cases, and contacts. It would increase ef...
  • 2 me toos
  • 2 replies
  • Idea
  • Under Consideration