Conversations

Conversations 61 - 80 of 147
Photo of Hitesh
[X-Org Migrate]- Fields of a success plan type are not migrated
When we migrate the success plan type to target org, migration tool doesn't migrate field configured in success plan type.Tested locally ...
  • 2 me toos
  • 0 replies
  • Question
Photo of Seth
Send NPS to Slack
Has anyone set up a way to send NPS results to Slack? I figure there'd be a way to leverage the Send emails to Slack functionality, but ...
  • 1 me too
  • 6 replies
  • Idea
  • Under Consideration
Photo of Ben
HipChat integration for Sally bot
Love the Slack integration, but we're a HipChat company. That functionality would be AWESOME. +1 from me!
  • 8 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Andrew Cummins
Allow pop ups in the Attributes section on c360
We currently have workflow rules that provide pop ups in SF with the same fields that we use in the Attributes section in Gainsight c360....
  • 1 me too
  • 2 replies
  • Idea
  • Under Consideration
Photo of Samantha Braastad
View Report Descriptions within C360 and R360 sections (including Summary Widgets)
As our CSM's continue to use reports and widgets in both the C360 and R360, they are constantly asking for insight into what data the rep...
  • 3 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of Rajesh Gande
Gainsight Integration with Collaboration Tools e.g. Slack
Hi All, Many of you might already be using collaboration tools (e.g. Slack, Cisco Spark, MS Teams) to communicate with colleagues, partne...
  • 9 me toos
  • 10 replies
  • Idea
  • Planned
Photo of Manmeet Dosanjh
Is there a way to search for Contacts/Users directly in Gainsight?
Similar to how we can search for Accounts using the search window, is there a way to search for Users/Contacts by typing there name in? ...
  • 5 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Alma Ramos
Sponsor Tracking: What if the customer does not have a LinkedIn profile but needs to be tracked?
Can you only add a contact to Sponsor Tracking using their LinkedIn profile? What if the contact doesn't have a LinkedIn profile, would t...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Joseph Siudzinski
Section Tool Tips/Instructions
I think it would be very helpful to have a tool tip or instruction box throughout a lot of places in Gainsight.This could be configurable...
  • 12 me toos
  • 5 replies
  • Idea
  • Under Consideration
Photo of Mandy Major
Service Incident: Sponsor Tracking
We have encountered an error with the APIs provided by our vendor for the Sponsor Tracking feature in Gainsight. This error may affect th...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
  • Archived
Photo of Johnny Burtchaell
Load to Features from MDA
Will we ever be able to Load to Features from the MDA?
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Kiersti Felska
feature upload
We have about 1800 accounts where we need to upload customer features (licensed and enabled) based upon how fields are in an excel workbo...
  • 1 me too
  • 2 replies
  • Problem
Photo of Jeremy Curry
Sally shouldn't show inactive activity types
When looking at the activities in Slack, there is a great dropdown that lets you select which type of activities you would like to return...
  • 3 me toos
  • 2 replies
  • Idea
  • Under Consideration
Photo of Dan Wiegert
All activity types how up in Sally (including the ones turned off in your Org)
I am opening this in behalf of a customer who pointed out that in Sally, all activity types are being displayed (including the ones that ...
  • 4 me toos
  • 1 reply
  • Problem
  • Solved
Photo of Jahnavi
Salesforce Validation Errors in Gainsight
Hello Team, I have two fields, one picklist and other text field. My use case is that if use has selected a particular value then the te...
  • 3 me toos
  • 2 replies
  • Question
  • Acknowledged
Photo of Lane H
Automatically or SemiAutomatically Add Contacts to Sponsor Tracking
It would be great to either automatically or semiautomatically add contacts to Sponsor Tracking to save a few steps for different teams. ...
  • 2 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of Laura Jark
Drag & Drop Org Charts for Customers in Gainsight
I'm looking for an idea or solution to creating structured org charts (potentially out of the Contacts tab) for our customers in Gainsigh...
  • 7 me toos
  • 2 replies
  • Idea
  • Planned
Photo of Ryan Flynn
Which apps are Gainsight customers using to visualize your customers' organizational charts and maps?
I am wondering which apps are being used by GS customers to visualize your customers' org charts and maps? There are a few to choose from...
  • 6 me toos
  • 3 replies
  • Question
  • Answered
Photo of Seth
Sponsor Tracking Broken
This is a PSA for the Community, and a cathartic complaint: I learned in Gainsight support ticket 8742 that Sponsor Tracking is simply b...
  • 8 me toos
  • 3 replies
  • Problem
  • In Progress
  • Archived
Photo of Chris Mudd
Ability to restrict specific accounts from showing when using Sally
We would like to see the ability to restrict certain accounts from being able to be shown when using Sally.   Use case:  If there was a ...
  • 6 me toos
  • 1 reply
  • Idea
  • Under Consideration