Conversations

Conversations 1 - 20 of 72
Photo of Joseph Siudzinski
Max of 10 Timeline Types
I have ran into a limit of 10 total timeline types, between custom and default.  Is there any reason why this limit exists? In my case, ...
  • 12 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Raymond Obidegwu
Decimal place for MDA fields
On-behalf of Customer: To be able to add decimal places in numeric MDA fields.  
  • 7 me toos
  • 6 replies
  • Idea
  • Implemented
Photo of Leanne
Logging emails by bcc in Timeline
For the Email logging, it looks like the only option right now to copy and paste in an email that's already been sent (ie. from Gmail).  ...
  • 121 me toos
  • 26 replies
  • Idea
  • Planned
Photo of Ankur Bhat
Configure Timeline search.
Can we have the ability to configure Timeline search (related to* while creating timeline activity) in the same way as we have in Custome...
  • 6 me toos
  • 3 replies
  • Idea
  • Planned
Photo of Jen Pakravan
Enable Sally for Slack to report Success Plan Information
Are there plans to add Success Plan information as something a user can query through Sally for Slack? There's a huge need for it in our ...
  • 17 me toos
  • 5 replies
  • Idea
  • Under Consideration
Photo of Jackie Cofield
Syncing Timeline Activity Type to Slack Channel
We're interested in syncing gainsight up to a slack channel, and populating it when a custom activity type is created in Timeline. We hav...
  • 3 me toos
  • 3 replies
  • Idea
  • Planned
Photo of Jahnavi
Ability to search account other identifier in Sally
Today Sally searches the account name but if a company is located at different geo locations it would still have the same name and hence ...
  • 4 me toos
  • 5 replies
  • Idea
  • Under Consideration
Photo of Amanda Neil
Ability for Sally to post SFDC objects to timeline
Current use case for us is that we currently track engagements through an SFDC form and would like to have the ability for our CSM/CSA's ...
  • 3 me toos
  • 2 replies
  • Idea
  • Not Planned
Photo of Scott Superko
Permissions for non-licensed Sally users?
We just rolled out Sally to our entire Customer Success organization and are considering rolling it out to the broader company, so non-li...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Heather Landgraf
change user import rules for slack integration
We are having an issue (is with support) where our user load is never fully completing because we have more than the limit of 1000 slack ...
  • 1 me too
  • 1 reply
  • Idea
  • Under Consideration
Photo of Angela Domenichelli
Add users to Activities with keyboard
When creating performance coaching agendas or logging emails and adding external users in the timeline activity it's rather tedious to ad...
  • 2 me toos
  • 1 reply
  • Idea
  • Planned
Photo of Dan Ahrens
Your input needed - what should go in Timeline?
Hi Community! As we continue to develop capabilities around Timeline, we wanted to get your feedback on how you would like to use it in ...
  • 2 me toos
  • 16 replies
  • Question
  • In Progress
Photo of Amanda Neil
Reactivation of activity type from Global level
When selecting the activty types from active to not active and then back to active from the Global set up, the re activation does not hap...
  • 1 me too
  • 2 replies
  • Idea
Photo of Shiv Kumar Katiyar
Option to change a Subject field in the Activity Timeline
We have a Subject field on the existing Log a Call in Salesforce that is a drop-down with our own custom values. The Subject field in Gai...
  • 1 me too
  • 1 reply
  • Idea
Photo of Irit Eizips
Enable mass edit the activity timeline object
We're redoing the way we categorize activities in the timeline. We are merging a few of the existing categories and getting rid of others...
  • 4 me toos
  • 1 reply
  • Idea
Photo of Marissa
Rename Standard Timeline Activity Type Fields
We would like the capability to repurpose the standard activity type fields.  For example we would like to change "meeting" to Onsite sin...
  • 10 me toos
  • 2 replies
  • Idea
Photo of Seth
Sally in Slack: Link to C360
It would be great if Sally, when showing info about a customer, provided an easy link to the C360, in case the CSM wants to dig in more d...
  • 8 me toos
  • 2 replies
  • Idea
  • Under Consideration
Photo of Tom Wix
Sally FAQ documentation page (feedback)
Looks like it was last updated in May 2018.- i think you can update CTAs to close them.- i think you can "write" to Timeline now.   So un...
  • 1 me too
  • 2 replies
  • Idea
  • Implemented
Photo of Seth
Bulk Enable Sally Users
In Sally for Slack, after I import new users from their Slack Avatar, they get added in the Users List as disabled. I understand that thi...
  • 11 me toos
  • 6 replies
  • Problem
  • In Progress
Photo of Cameron Wright
Sponsor tracking contact views
I have a customer that is using Sponsor Tracking and mentioned having a different view for active, inactive, and all contacts instead of ...
  • 8 me toos
  • 3 replies
  • Idea
  • Under Consideration