Conversations

Conversations 1 - 20 of 70
Photo of Andrew Biehle
Success Plan CTA's don't show up underneath the cockpit tab in the C360.
As the title says, CTA's success plan CTA's unfortunately don't show up underneath the cockpit tab in the C360. Here's a short video. It...
  • 1 me too
  • 2 replies
  • Idea
Photo of Joseph Siudzinski
Max of 10 Timeline Types
I have ran into a limit of 10 total timeline types, between custom and default.  Is there any reason why this limit exists? In my case, ...
  • 12 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Spencer Engel
How do you indicate a task is owned by a customer in the Gantt Chart view?
This is half question/half crowd-sourcing idea post: We are starting to roll out success plans internally here at Gainsight for our onboa...
  • 1 me too
  • 1 reply
  • Question
Photo of Tom Gerth
Gainsight Lightning Tabs
I've been working with a customer that's making the big switch to Lightning UI in Salesforce, and while I know that Gainsight is Lightnin...
  • 9 me toos
  • 3 replies
  • Question
  • In Progress
Photo of Steve Davis
Variant Email Templates In Email Assist
I have a request from a customer to be able to use (for example) the language variant when using email assist. In testing this it appears...
  • 10 me toos
  • 5 replies
  • Idea
  • Under Consideration
Photo of Joseph Siudzinski
S3 execution history is sorting as if it is a number, not appreciating time
Looks like in a recent update, the sort of the schedule time in S3 execution history treats time as a number not as a time. This example ...
  • 5 me toos
  • 5 replies
  • Problem
  • Solved
Photo of Sai Ram Pulluri
Creating timeline activity via rules?
One more interesting use case in timeline, most of the customers are interested in creating time line activity via rules.
  • 19 me toos
  • 12 replies
  • Idea
  • Under Consideration
Photo of Tom Gerth
Delete Company records from UI
Is there any plan for future functionality where customers will be able to delete unused records from the "Company" object? This is a pr...
  • 9 me toos
  • 9 replies
  • Idea
  • Implemented
Photo of Marika Zumbro
Filter for relationship cards
Would love to have a filter option in the relationship section of the C360 page. This way you could group relationships and limit your vi...
  • 8 me toos
  • 6 replies
  • Idea
Photo of Jeff Kirkpatrick
Gainsight connect shows "Success" when records failed
This seems like a problem.   Thousands of records failed, yet the job status shows it completed successfully. I'm on the 5.17 release.
  • 4 me toos
  • 2 replies
  • Problem
Photo of Spencer Engel
Push Notifications in Gainsight
I would like to see Gainsight feature a more proactive notification process. I realize this is a pretty large-scale proposition that woul...
  • 11 me toos
  • 0 replies
  • Idea
Photo of Danny Hallgren
Sending Timeline Posts to Internal and External Contacts Via Email
It would be helpful to have an action button on the timeline post named "Email Post" that works with\like email assist. Having the abili...
  • 31 me toos
  • 6 replies
  • Idea
  • Under Consideration
Photo of Abhishek Sivaraman
Testing Programs/AOs - Program Design Testing
Hi, We are looking at introducing the ability for helping admins do a test run of a program. There have been several threads discussing ...
  • 8 me toos
  • 3 replies
  • Article
Photo of Joseph Siudzinski
Different Reminder Email Templates in AO
I came across a customer use case where the 1st, 2nd, and 3rd reminder email templates should be different with each send. It would be gr...
  • 4 me toos
  • 3 replies
  • Idea
Photo of Ankur Bhat
Error message in Data Management
While trying to fetch data for a MDA object in Data Management for which there is no data, incorrect error message is thrown ("Server err...
  • 4 me toos
  • 3 replies
  • Problem
  • Solved
Photo of Joseph Siudzinski
Group Score Labels in Mass Edit View
Customer has a feature request to configure the way group score measures show in the mass edit scorecard view. 1. Be able to configure...
  • 2 me toos
  • 2 replies
  • Problem
  • Acknowledged
Photo of Andrew Cummins
Ability to customize your 360 view based on account RecordType from Salesforce
Similar to being able to create different page layouts for customer, partners, etc. in Salesforce I would like to be able to do the same ...
  • 35 me toos
  • 6 replies
  • Idea
  • Implemented
Photo of Joseph Siudzinski
Relabel Shared 360 Sections
From what I can see, there is no way to relabel the Attributes and Related List sections when adding the Shared 360. Having this would be...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Alex LeGay
Differentiate account id lookups in bionic queries
Right now, it seems like we are pulling the label name in the following dropdown within bionic queries in both Advanced outreaches and ru...
  • 5 me toos
  • 2 replies
  • Idea
Photo of Logan T
Field Comparison in Reports
Hey Team, This is Logan from Support. We've recently had a few requests for some additional features in the Report Builder's Advanced Log...
  • 6 me toos
  • 3 replies
  • Idea
  • Under Consideration