Conversations

Conversations 1 - 20 of 279
Photo of Ky Powell
Is there a way to change the summary widget on the C360 page?
Can I edit what is shown on the C360 page summary or is it defaulted?
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Alex LeGay
Be able to reset dashboard reports that have global dashboard filters
Right now in dashboards, it is possible to reset any report container back to its original state that exists in report builder. For examp...
  • 18 me toos
  • 5 replies
  • Idea
  • Under Consideration
Photo of Ankur Bhat
Error message in Data Management
While trying to fetch data for a MDA object in Data Management for which there is no data, incorrect error message is thrown ("Server err...
  • 4 me toos
  • 3 replies
  • Problem
  • Solved
Photo of Kaycee
Global Filters for Cockpit
There's a way to filter the Cockpit using Advanced Filters, which is great, but it would be nice to be able for Admin users to apply a gl...
  • 22 me toos
  • 12 replies
  • Idea
  • Under Consideration
Photo of Christopher Sanderson
True NPS calculation and NPS Widget
This is a two part idea: 1. We need a true NPS calculation.  The way Survey's does this currently, it takes the average of responses acr...
  • 16 me toos
  • 9 replies
  • Idea
Photo of Tom Gerth
CTA name as identifier by default
When creating a CTA action, I find that the "Include in Identifiers" checkbox next to the CTA name field is often overlooked. What this ...
  • 7 me toos
  • 6 replies
  • Idea
Photo of Denise Stokowski
Using multiple C360 layouts for perfecting Opportunity widget for Sales Team
While working with one of my customers, I came up with an option to leverage our multiple layout functionality to create a special Sales ...
  • Denise Stokowski, 1 week ago

  • 2 me toos
  • 0 replies
  • Article
Photo of Kate Popp
Add Cockpit integration for Google Calendar (or similar service)
Our team uses Google Calendar to manage all of their meetings and events. It would help with workflow if we could automatically: - see o...
  • 62 me toos
  • 21 replies
  • Idea
  • Under Consideration
Photo of Ana Costa
Error message *Unable to process the request*
Hello All,One of our Customer Success managers reported the attached error message when viewing an IC/Relationship record in Gainsight p...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Denise Stokowski
Ability to bucket values in Reporting
I often find myself exporting to Excel in order to "bucket" values in reporting - kind of like creating a categorization on the fly like ...
  • 20 me toos
  • 10 replies
  • Idea
Photo of Dale Parent
MDA Object List Export
Adding an export function to the Matrix Data - Objects > All Objects page would be a nice feature.  Is it possible to build a report or s...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Denise Stokowski
Allow for multiple aggregations on same field
In some reports I may want to show the Avg, Min, Max of the same field in one report (by line).  Would be great to aggregate same field i...
  • 4 me toos
  • 2 replies
  • Idea
Photo of Dale Parent
AO Email Preview - Send Test
I'm experiencing some unexpected behavior in trying to send myself preview emails from the email step in AO.  It seems as though I am onl...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Andrew Cummins
Ability to create success plan objectives and tasks via rules engine
We currently track business objectives via a separate object with each business goal its own record on that object. It would be wonderful...
  • 14 me toos
  • 7 replies
  • Idea
Photo of Jackie Cofield
Enable others to edit a Timeline note to make it collaborative
Both our account managers and CSMs use Timeline which is great, the bad part is that they aren't able to collaborate on meeting notes. We...
  • 3 me toos
  • 7 replies
  • Idea
Photo of Steve Davis
A/B Testing for Copilot
We are looking for an easy way to split a power list in half to send a message to one sub group and a slightly different one to another s...
  • 19 me toos
  • 6 replies
  • Idea
  • Under Consideration
Photo of Shiv Kumar Katiyar
[Suggestion] Proper alert pop-up message when mappings aren't saved in the AO
When we add a source for a participant in AO and while mapping the participant, if we don't save then we get this red alert-   It woul...
  • 2 me toos
  • 2 replies
  • Idea
Photo of Ky Powell
What are the benefits to using the new Person section of Gainsight?
What are the benefits of using the Person section over just having data from the contact object on the C360 page? Right now we have the c...
  • 4 me toos
  • 1 reply
  • Question
  • Answered
Photo of Shiv Kumar Katiyar
[Requirement]Timeline Activity Dependent Custom Fields
Are custom fields on Timeline Activities able to have dependencies on each other? These would be dependent custom fields on Timeline Acti...
  • 4 me toos
  • 1 reply
  • Idea
Photo of James Whitehead
Rules Engine Struggle: Issues writing to SFDC
Good Morning- I'm the new Gainsight Admin for my org, and we're currently working on using the rules engine to write lifecycle stages to...
  • 1 me too
  • 4 replies
  • Question
  • In Progress