Conversations

Conversations 161 - 180 of 1838
Photo of Dan Ahrens
v5.5 Survey Text Analytics - only for NPS comments?
Gainsight v5.5 brings advanced text analytics to the survey module. Can the text analytics be configured for any open text field or only ...
  • 7 me toos
  • 10 replies
  • Question
  • Answered
Photo of Meenal Shukla
Where can we track the attachments that are included in an email assist?
I was running a report against the Email Logs object in Gainsight, but couldn’t find a field that shows the attachment(s) included in an ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Ankur Bhat
"Send Email" action type in Bionic Rules.
Since we are going to depreciate the custom rules in future, it would be great to have the "Send Email" action type functionality added t...
  • 8 me toos
  • 5 replies
  • Idea
  • Under Consideration
Photo of Jon Harris
Date order of Tasks created manually within a CTA (Playbook generated)
I have created a CTA for a QBR which is based on a Playbook containing multiple Tasks.  In this instance I wanted to add a couple of addi...
  • 2 me toos
  • 1 reply
  • Problem
  • Solved
Photo of Lane H
Option to add Today's Date in CTA Name
We have been creating CTAs to bring awareness when a certain score is less than another. We do this by writing the overall health score t...
  • 2 me toos
  • 2 replies
  • Idea
Photo of Samantha Braastad
Scorecard 2.0 Mass Edit Report only pulls in first 100 lines
We are currently working to build reports on Scorecard 2.0 for the long tail of our customers (25,000+). The hope was to do this using th...
  • 35 me toos
  • 26 replies
  • Idea
  • Planned
Photo of Dan Ahrens
Emailing a dashboard to a group of users
Hi, I have a customer that is looking to create a dashboard that will be scheduled to be emailed on a weekly basis to a large group of u...
  • 6 me toos
  • 4 replies
  • Idea
  • Under Consideration
Photo of Alex LeGay
Sending internal reports with no account relation via Advanced Outreaches
Right now, there is no way to send reports via Advanced outreach without an account id or contact id filter on each report. Is it on the ...
  • 6 me toos
  • 1 reply
  • Idea
Photo of Joseph Siudzinski
Max of 10 Timeline Types
I have ran into a limit of 10 total timeline types, between custom and default.  Is there any reason why this limit exists? In my case, ...
  • 12 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Heather Hansen
Global Dashboard Filters
Have some feedback on the improvements to Global Dashboard filters. 1. It's cumbersome to create filters.  If you have a dashboard with ...
  • 12 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Tom Gerth
Customer ability to modify G360 reports
I've had some discussions with a few customers surrounding the new G360 feature.  So far the feedback has been great but I have had one r...
  • 5 me toos
  • 1 reply
  • Idea
  • Implemented
Photo of Berin Bezmen
Sync attachments from Timeline to SF
Love the new attachments feature in Timline. Unfortunately our whole Sales team does not have access to Gainsight and CSMs attach all the...
  • 20 me toos
  • 7 replies
  • Idea
  • Under Consideration
Photo of Spencer Engel
Make Gantt Chart created and end dates more flexible
First off, I love the Gantt Chart feature and think it will be immensely helpful. I also know that feature is in Beta right now, so if my...
  • 63 me toos
  • 18 replies
  • Idea
  • Implemented
Photo of Raymond Obidegwu
Decimal place for MDA fields
On-behalf of Customer: To be able to add decimal places in numeric MDA fields.  
  • 7 me toos
  • 6 replies
  • Idea
  • Implemented
Photo of Jahnavi
Tabular reports in AO
Hello Team, I read that email templates are not supporting the Tabular reports. Could you please let me know when this would be supporte...
  • 3 me toos
  • 4 replies
  • Question
  • In Progress
Photo of Jeff Kirkpatrick
Rules Engine: Make Advanced Scheduler more user friendly
Having the ability to schedule rules to run more frequently is awesome.  Love that ability. It would be great, though, for this to be mo...
  • 4 me toos
  • 2 replies
  • Idea
Photo of Jahnavi
Default AND operator in report on dashboard
Hello Team We have a report in a dashboard that already has a condition A AND B AND (C OR D) set by admin Dynamically when I try to ad...
  • 2 me toos
  • 5 replies
  • Problem
  • Solved
Photo of Lane H
Reorder Actions in Rule List
Sometimes we create rules and the actions are what we need. After the rule is running for a while, we realize there needs to be another a...
  • 10 me toos
  • 8 replies
  • Idea
  • Implemented
Photo of Dan Ahrens
Sharing dashboards using CoPilot - How To Guide
With Gainsight's new sharing capabilities, you can now share dashboards, C360/R360 sections and success plans. While C360/R360 pages ...
  • 10 me toos
  • 5 replies
  • Article
Photo of Andrew Cummins
Allow inline editing in tabular reports
It would be great to be able to view a tabular report, ie cases, opportunities, projects, etc. and be able to simply click on the cell in...
  • 21 me toos
  • 7 replies
  • Idea
  • Under Consideration