Conversations

Conversations 81 - 100 of 1838
Photo of Katerina Nemcova
Keeping a log of which customers/users have been sent comms via Journey Orchestrator
Hello, We are just about ready to start utilizing Journey Orchestrator, starting with a handful of usecases e.g. getting in touch cu...
  • 1 me too
  • 6 replies
  • Question
Photo of Elizabeth Adams
Add 'Goal' to Reporting capability
We have a lot of dashboards that show us levels of activity and how our metrics look. One element that would be really helpful is to have...
  • 11 me toos
  • 7 replies
  • Idea
Photo of Jen Pakravan
Allow Timeline Activities to be Cloned
Right now, CSMs have to add a lot of the same information into Timeline Activities when they're creating them for the same account. A lot...
  • 7 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Pramitha Pb
WebEx Integration
When scheduling a call from the Customer’s Timeline (Adding an Activity) it would be great if this was integrated with WebEx so that we c...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Kate Popp
Add Cockpit integration for Google Calendar (or similar service)
Our team uses Google Calendar to manage all of their meetings and events. It would help with workflow if we could automatically: - see o...
  • 75 me toos
  • 27 replies
  • Idea
  • Under Consideration
Photo of Pele
Sorting numeric values in rule results– respect place value
Being able to preview rule results from bionic rule runs without having to download a csv is awesome. It would really be helpful, though...
  • 1 me too
  • 1 reply
  • Idea
Photo of Kate Green
Outer Join (Retain All Records From Both Datasets) Question
I'm trying to use the outer join "Retain all records from both datasets" option in a Merge task in a Bionic Rule that is bringing togethe...
  • 2 me toos
  • 5 replies
  • Question
  • Acknowledged
Photo of Samantha Braastad
Allow for multiple MDA lookups between various MDA tables
We have multiple data sources that are pulled into the MDA tables to track customer usage information. When reviewing the data, it would ...
  • 4 me toos
  • 2 replies
  • Idea
  • Under Consideration
Photo of Angie DeLaRosa
Link Tracking Preview Text and Alt Text Images
When you hover over a link or image within an email, preview text is shown. I'd like the option to control how the Preview Text and Alt T...
  • 10 me toos
  • 1 reply
  • Idea
Photo of Cameron Wright
Email assist parent/child account contact association
I have a customer that uses a child/parent relationships and CTA's could open for either or, but the contact from either side does not pu...
  • 7 me toos
  • 8 replies
  • Idea
Photo of Krishna Reddy K
CTA Flagged date
It looks like there is no direct way to report on Call To Action to get CTA Flagged Date. It would be helpful to manage risks in a better...
  • 4 me toos
  • 1 reply
  • Question
  • Answered
Photo of Kara Kogelman
Reusing a field in the Show me section of a report
I am trying to look at the same field in the Show Me area and see three different lines in my line graph.  I would like to see the averag...
  • 6 me toos
  • 2 replies
  • Idea
Photo of Perry Rogers
Search for Accounts by associated contacts
I have gotten many requests to be able to search for accounts by associated contacts within the Gainsight search bar. Basically we would ...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Manmeet Dosanjh
Is there a way to search for Contacts/Users directly in Gainsight?
Similar to how we can search for Accounts using the search window, is there a way to search for Users/Contacts by typing there name in? ...
  • 6 me toos
  • 4 replies
  • Idea
  • Under Consideration
Photo of Jeffrey Boyer
Rules Engine: Group Filtering by Parenthesis you define in Advanced Logic
It would be nice to group the filters and criteria in the rules engine (dataset and actions) by how you define them with Parenthesis.  Ex...
  • 4 me toos
  • 2 replies
  • Idea
Photo of Kelly
Do Not Allow Journeys to Launch with Required Mappings Missing
This week, I duplicated an existing program to make adjustments to the query. The existing program was logging the email activities to Sa...
  • 4 me toos
  • 1 reply
  • Problem
Photo of Alison Kaprielian
Flag for customers in cockpit with multiple open CTAs
This is a suggestion from one of our CSMs: "As a CSM, I would like to see a flag or indicator next to the client name if there is more t...
  • 2 me toos
  • 2 replies
  • Idea
  • Implemented
Photo of Jessica Belleville
Thank You For Helping Others!
This is a special Shout-Out to a growing list of Community members who often go above and beyond to help others by sharing fantastic fea...
  • 8 me toos
  • 1 reply
  • Announcement
Photo of Sagan Sherlin
Idea. The ability to use Multi-Select Drop Downs in Timeline Activity Type Setups.
I'm working on expanding one of our (custom) Timeline Activity Types and realized that I can't use the Multi-Select Drop Down.  I can onl...
  • 3 me toos
  • 0 replies
  • Idea
Photo of Gurukiran
Manual CTA for multiple accounts
Apply CTA for multiple accounts Manually. Scenario: if a user has to go through a process of adding a CTA manually and has to replicate t...
  • 19 me toos
  • 10 replies
  • Idea
  • Under Consideration