Conversations

Conversations 1 - 20 of 1758
Photo of Nadav Shem-Tov
Have an option to show all tasks under CTAs in cockpit
CSMs at CA Agile Central would love to have a toggle in the main cockpit screen to pop open all the CTAs and show the tasks under them in...
  • 2 me toos
  • 7 replies
  • Idea
  • Implemented
Photo of Brittany
Creating Surveys with Tokens
I want to be able to create surveys with tokenized merge fields within the questions that customize the survey to each client completing ...
  • 18 me toos
  • 9 replies
  • Idea
  • Under Consideration
Photo of Lila Meyer
Page Not Found Errors and Erroneous Email Notifications
We're currently experiencing two problems with our Gainsight Community platform: 1. When users click on some posts, they will sometimes ...
  • 2 me toos
  • 3 replies
  • Article
Photo of Diana Luo
Chatter to the Relationship 360
Hi, I was looking through documentation on adding chatter to CTAs and found this helpful resource (https://support.gainsight.com/Product_...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Andrew Cummins
Ability to concatenate within a column via bionic rules
Currently concatenate only works with bringing together two separate columns of data with the same unique identifier. What I would like t...
  • 5 me toos
  • 6 replies
  • Idea
Photo of Dan Ahrens
v5.5 Survey Text Analytics - only for NPS comments?
Gainsight v5.5 brings advanced text analytics to the survey module. Can the text analytics be configured for any open text field or only ...
  • 7 me toos
  • 10 replies
  • Question
  • Answered
Photo of Ankur Bhat
"Send Email" action type in Bionic Rules.
Since we are going to depreciate the custom rules in future, it would be great to have the "Send Email" action type functionality added t...
  • 8 me toos
  • 5 replies
  • Idea
  • Under Consideration
Photo of Taylor Wilson
Embed full survey in email template
I saw in another thread that embedding a survey question/answer into an email template was released about a year ago. I'm looking to take...
  • 1 me too
  • 4 replies
  • Question
  • In Progress
Photo of Sarah Johnson
Bulk changes to CTAs in Cockpit
My users need the ability to select CTAs randomly (not always by straightforward criteria) and bulk change them, e.g. Snooze them for the...
  • 1 me too
  • 2 replies
  • Idea
Photo of Jon Harris
Date order of Tasks created manually within a CTA (Playbook generated)
I have created a CTA for a QBR which is based on a Playbook containing multiple Tasks.  In this instance I wanted to add a couple of addi...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Lane H
Option to add Today's Date in CTA Name
We have been creating CTAs to bring awareness when a certain score is less than another. We do this by writing the overall health score t...
  • 2 me toos
  • 2 replies
  • Idea
Photo of Samantha Braastad
Scorecard 2.0 Mass Edit Report only pulls in first 100 lines
We are currently working to build reports on Scorecard 2.0 for the long tail of our customers (25,000+). The hope was to do this using th...
  • 35 me toos
  • 26 replies
  • Idea
  • Under Consideration
Photo of Dan Ahrens
Emailing a dashboard to a group of users
Hi, I have a customer that is looking to create a dashboard that will be scheduled to be emailed on a weekly basis to a large group of u...
  • 6 me toos
  • 4 replies
  • Idea
  • Under Consideration
Photo of Alex LeGay
Sending internal reports with no account relation via Advanced Outreaches
Right now, there is no way to send reports via Advanced outreach without an account id or contact id filter on each report. Is it on the ...
  • 6 me toos
  • 1 reply
  • Idea
Photo of Joseph Siudzinski
Max of 10 Timeline Types
I have ran into a limit of 10 total timeline types, between custom and default.  Is there any reason why this limit exists? In my case, ...
  • 12 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Prithvi Krishna
Ability for attributes showing on the C360 PDF exported file TO match the attributes on the C360 UI
The attributes that are shown in the C360 view are different from the attributes that are shown on the Exported PDF file. Workaround fol...
  • 3 me toos
  • 1 reply
  • Question
  • Answered
Photo of Heather Hansen
Global Dashboard Filters
Have some feedback on the improvements to Global Dashboard filters. 1. It's cumbersome to create filters.  If you have a dashboard with ...
  • 11 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Tom Gerth
Customer ability to modify G360 reports
I've had some discussions with a few customers surrounding the new G360 feature.  So far the feedback has been great but I have had one r...
  • 5 me toos
  • 1 reply
  • Idea
  • Implemented
Photo of Berin Bezmen
Sync attachments from Timeline to SF
Love the new attachments feature in Timline. Unfortunately our whole Sales team does not have access to Gainsight and CSMs attach all the...
  • 18 me toos
  • 7 replies
  • Idea
  • Under Consideration
Photo of Spencer Engel
Make Gantt Chart created and end dates more flexible
First off, I love the Gantt Chart feature and think it will be immensely helpful. I also know that feature is in Beta right now, so if my...
  • 63 me toos
  • 18 replies
  • Idea
  • Implemented