Conversations

Conversations 1 - 20 of 102
Photo of Domenic Armano
Add Tabular Reports to Outreach Templates in Copilot
When creating an outreach template it would be great if you could add a previously created tabular formatted report. This is not presentl...
  • 31 me toos
  • 21 replies
  • Idea
  • Under Consideration
Photo of Chris Mudd
Ability to export Mass Scorecard Edit
It would be a nice feature to be able to export this view.  Right now we do not allow for this and if the report is exported no informati...
  • 5 me toos
  • 5 replies
  • Idea
  • Implemented
Photo of Jeffrey Coleman
Allow a report to be attached to a copilot email
We're working with clients who have large numbers of individual users. In order to provide better insight into what those users are doing...
  • 12 me toos
  • 12 replies
  • Idea
  • Implemented
Photo of Chris Mudd
Report on External Attendees from Timeline
We would like to be able to report on external attendees from timeline data.  More importantly being able to report on the most recently ...
  • 6 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Chris Mudd
Calculated fields in Report Builder
It would be nice to be able to create a calculated field in report builder similar to the calculated fields you can create in the rules e...
  • 4 me toos
  • 1 reply
  • Idea
Photo of Chuen Moschetti
Report column ordering
I've created a health score column chart by CSM, the colors are ordered from yellow, red, orange, lime, green instead of being ranked fro...
  • 3 me toos
  • 6 replies
  • Idea
  • Under Consideration
Photo of Chris Mudd
Support Scorecards 2.0 on GS Mobile
Do we have an ETA on when Scorecards 2.0 will be supported in GS Mobile?  Currently customers are having to maintain Scorecards 1.0 in or...
  • Chris Mudd, 3 days ago

  • 2 me toos
  • 0 replies
  • Question
Photo of Chris Mudd
Seeing Partial Widget when using Service cloud widget
I have a customer who has added the Gainsight Widget to Service cloud.  We would like to see the ability to edit this width and height of...
  • Chris Mudd, 4 days ago

  • 2 me toos
  • 0 replies
  • Idea
Photo of Steve Davis
Ability to use numbers and special characters in Score help text
Recently, we've noticed that you cannot put in numbers and dashes in the help text for scoring. Can we get this ability added in as the c...
  • 4 me toos
  • 5 replies
  • Idea
  • Under Consideration
Photo of Steve Davis
Bring Back the Chiclet View!!
In looking over my newly created Scorecard 2.0 section, I am noticing some non-parity between the features. I already have another logged...
  • 12 me toos
  • 2 replies
  • Idea
Photo of Steve Davis
Bigger Text Box For Scorecard Comments
I have a request for a customer to increase the overall size of the comments box. Users are typing in several sentences into this box and...
  • 8 me toos
  • 4 replies
  • Idea
  • Under Consideration
Photo of Marie
Embed Pages in Gainsight Home Dashboards
It would be great to replicate the Embed Page functionality that we have on the C360 on Gainsight Home Dashboards. Then we can incorporat...
  • 11 me toos
  • 6 replies
  • Idea
  • Under Consideration
Photo of Danella Stephany
How can I exclude the current quarter in reporting?
I am using data in the MDA to build trending reports. I want to exclude all activity with a created date = this quarter because it skews ...
  • 4 me toos
  • 3 replies
  • Question
  • In Progress
Photo of Jeff Waldman
Reporting on timeline activity content
With the new Activity Timeline reporting capability you seem to be able to report on all fields except for the actual "Notes" field?  Wou...
  • 12 me toos
  • 5 replies
  • Idea
  • Under Consideration
Photo of Brijesh
Preserve/replicate configuration for MDA after Salesforce sandbox instance is refreshed
We do frequent Salesforce sandbox refreshes and with refreshes we needed to reconfigure rules/report which are based on MDA Object. Wit...
  • 7 me toos
  • 6 replies
  • Idea
  • Under Consideration
Photo of Chris Mudd
Pass C360 overall score to summary section of R360
I have a customer that is trying to pass the overall score from the C360 to the summary section of the R360.  Currently we do not have a ...
  • 2 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of Chris Mudd
Adjust Scorecard Comments
We would like to see the ability to adjust the scorecard comments section on the C360.  Right now if you have more than a few lines you n...
  • Chris Mudd, 1 month ago

  • 2 me toos
  • 0 replies
  • Idea
  • Under Consideration
  • Archived
  • Merged
Photo of Manmeet Dosanjh
CTAs created at User Level
Not sure if this is in the road map or not, but I think it would be very helpful if we were able to create CTAs at the user level instead...
  • 7 me toos
  • 2 replies
  • Idea
  • Under Consideration
Photo of Chris Mudd
Global filters sticking when changed from dashboard
Currently when you change the filters on a dashboard and try to email it out they are not sticky.  We are trying to email this dashboard ...
  • 2 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Chris Mudd
Reflecting last modified date when notes are changed for a scorecard, but score stays the same
When a customer changes the notes on a scorecard the last modified date does not reflect this change.  We understand that this last modif...
  • 3 me toos
  • 1 reply
  • Idea
  • Under Consideration