Conversations

Photo of Scott Superko
What is on the short term and long term roadmap for Timeline?
I am really excited about new Timeline feature but we are waiting on several improvements before we fully role it out to the team.  Do yo...
  • 10 me toos
  • 9 replies
  • Question
  • Answered
Photo of Roja Kode
Decimal Values in CS360 Summary Section Widgets
We are trying to have a number field with decimals as widget in summary section of CS360. When we have as Widget, it is just showing numb...
  • 3 me toos
  • 3 replies
  • Question
  • Answered
Photo of Lane H
Integrating Timeline
In the recent releases, has there been any progress in being able to report or run rules? We would like to write the date of the most rec...
  • 3 me toos
  • 2 replies
  • Question
  • Answered
Photo of Phil Kowalski
Is there a way to regularly import third party NPS data?
I found this article about importing NPS results from a 3rd party: https://support.gainsight.com/Product_Documentation/Surveys_and_NPS/Ex...
  • 4 me toos
  • 4 replies
  • Question
  • Acknowledged
Photo of Samantha Braastad
Add the ability to include a Scorecard Measure's comments in a report
We often have to report to the executive team various measures within the scorecard for our top 100 customers. When reviewing the measure...
  • 6 me toos
  • 2 replies
  • Question
  • Answered
Photo of Michelle Flink
Sending internal communications/ reports via coPilot
Customer would like to leverage coPilot to send INTERNAL emails to the organization that highlights their entire customer base's usage an...
  • 11 me toos
  • 11 replies
  • Question
  • Answered
Photo of Ellen Berman
Restricting Exports
Our Internal Audit team recently decided against allowing users the ability to export data for data security purposes.  Is there a way in...
  • 3 me toos
  • 3 replies
  • Question
  • Answered
Photo of Cheryl
Time Tracking Integration
Looking for recommendations on time tracking software that can integrate with Salesforce/Gainsight. Many of our clients have a specific n...
  • 2 me toos
  • 1 reply
  • Question
  • Answered
Photo of Ed Bazel
Is there any progress on the accuracy of Sponsor Tracking?
Is there any progress on the accuracy of Sponsor Tracking? We are new to Gainsight but are getting a poor response rate to Sponsortracki...
  • 10 me toos
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Jeff Kirkpatrick
Hyperlink to specific SFDC objects, i.e. Account Number, Case Number, etc from anywhere they display
Need the ability to link to specific SFDC objects wherever they appear.  For example: 1.  On the C360 page, in the Summary section, I ha...
  • 7 me toos
  • 2 replies
  • Question
  • Answered