Conversations

Conversations 1 - 20 of 48
Photo of Domenic Armano
Add Tabular Reports to Outreach Templates in Copilot
When creating an outreach template it would be great if you could add a previously created tabular formatted report. This is not presentl...
  • 37 me toos
  • 27 replies
  • Idea
  • Under Consideration
Photo of Kate Popp
Add Cockpit integration for Google Calendar (or similar service)
Our team uses Google Calendar to manage all of their meetings and events. It would help with workflow if we could automatically: - see o...
  • 66 me toos
  • 22 replies
  • Idea
  • Under Consideration
Photo of Andrew Cummins
Increase ability to format Success Snapshots
Would be nice to be able to do the following while creating a Success Snapshot for export:  change the font size Align in the center, ri...
  • 24 me toos
  • 11 replies
  • Idea
  • Under Consideration
Photo of Logan T
Supporting Hyperlinks in Reports
Some customers have custom fields that contain useful URLs on the Account or Customer object. But when a report containing these URLs is ...
  • 11 me toos
  • 3 replies
  • Idea
  • Planned
Photo of Kaycee
Better view of CTA Owner in Cockpit
Currently the way to view the Owner of a CTA isn't very simple. Not all of our users have profile pictures, and the only way to know who ...
  • 15 me toos
  • 6 replies
  • Idea
  • Implemented
Photo of Scott Superko
What is on the short term and long term roadmap for Timeline?
I am really excited about new Timeline feature but we are waiting on several improvements before we fully role it out to the team.  Do yo...
  • 10 me toos
  • 9 replies
  • Question
  • Answered
Photo of Andrew Cummins
Allow inline editing in tabular reports
It would be great to be able to view a tabular report, ie cases, opportunities, projects, etc. and be able to simply click on the cell in...
  • 18 me toos
  • 6 replies
  • Idea
  • Under Consideration
Photo of Blynn Buckley
Display field level help text from Salesforce
It would save our users time if they could see any corresponding field-level Help text that exists in Salesforce, in Gainsight as well, e...
  • 7 me toos
  • 2 replies
  • Idea
Photo of Blynn Buckley
Add widgets to shared 360
We have several widget type reports we would like to add to the shared 360. Is this on your roadmap?
  • 1 me too
  • 1 reply
  • Idea
  • Implemented
Photo of Roja Kode
Decimal Values in CS360 Summary Section Widgets
We are trying to have a number field with decimals as widget in summary section of CS360. When we have as Widget, it is just showing numb...
  • 3 me toos
  • 3 replies
  • Question
  • Answered
Photo of Blynn Buckley
Integrate with TopBox to allow use of the Survey section in C360
We use TopBox as our VoC vendor and would like to make use of the survey section in C360. Today there is only a very manual way to handle...
  • 6 me toos
  • 2 replies
  • Idea
  • Under Consideration
Photo of Blynn Buckley
Extend space to see full report name
In C360 > select a section on the left nav > the section title appears in the middle window, along with the report name (and a dropdown t...
  • 2 me toos
  • 2 replies
  • Problem
  • Solved
Photo of Emily McDaniel
Known Issue | Sponsor Tracking - RESOLVED
We wanted to make you aware that the Sponsor Tracking infrastructure in Gainsight is currently significantly degraded. In researching thi...
  • 5 me toos
  • 10 replies
  • Article
  • Archived
Photo of Nicole Alrubaiy
Timeline Activities in SFDC Widgets
The new timeline/activity tracking is nice, but it would be even better if we could add it into the Opportunity and Account widgets in SF...
  • 12 me toos
  • 5 replies
  • Idea
  • Implemented
Photo of Blynn Buckley
'Show data from hierarchy' as opposed to 'Show data from all children' only
The show data from all children is very helpful in C360 reports. It would be enormously handy if there was an option to show data from al...
  • 2 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of Blynn Buckley
Increase character limit on Scorecard Comments
Our team enters status notes along with their subjective score. They need more space than what's offered in the scorecard today. Thanks f...
  • 2 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of Tharun
Hide C360 export
Logging on behalf of user Blynn Buckley: "We've made success Snapshots available via export but do not want the C360 exportable. There's...
  • 4 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of Kathy Williams
Build Org Chart by dragging sponsor tracking cards around; Add generic ones if not found in LinkedIn
 I had an idea for sponsor tracking and wanted to see if you guys are thinking this direction at all.  Ideally, I would like to have all...
  • 20 me toos
  • 6 replies
  • Idea
  • Under Consideration
Photo of Steve Davis
Ability To Customize c360 Export
I have a couple requests for the ability to be able to customize the c360 export.  Suggested workaround provided: Create a success snaps...
  • 20 me toos
  • 6 replies
  • Idea
Photo of Lane H
Integrating Timeline
In the recent releases, has there been any progress in being able to report or run rules? We would like to write the date of the most rec...
  • 3 me toos
  • 2 replies
  • Question
  • Answered