Conversations

Conversations 1 - 20 of 24
Photo of Ankur Bhat
Consumption of email activity in Salesforce on Timeline.
As of now, we don't have bidirectional sync on Activity Timeline. Would it be possible to have this in future as this could really elimin...
  • 11 me toos
  • 6 replies
  • Idea
  • Under Consideration
Photo of Tracy Streetman
CoPilot Survey Analytics on Survey Tab
A huge limitation for us is that when surveys are sent via CoPilot, the analytics do now show in the Survey tab.  We can only see the res...
  • 11 me toos
  • 7 replies
  • Problem
  • Solved
Photo of Ankur Bhat
"Send Email" action type in Bionic Rules.
Since we are going to depreciate the custom rules in future, it would be great to have the "Send Email" action type functionality added t...
  • 8 me toos
  • 5 replies
  • Idea
  • Under Consideration
Photo of Ankur Bhat
Configure Timeline search.
Can we have the ability to configure Timeline search (related to* while creating timeline activity) in the same way as we have in Custome...
  • 6 me toos
  • 3 replies
  • Idea
  • Planned
Photo of Ankur Bhat
Ability to add custom fields in Data anomalies.
Can we have the ability to customize the view of the data anomalies page meaning have the ability to add fields other than MRR, ASV etc?
  • 3 me toos
  • 2 replies
  • Idea
Photo of Ankur Bhat
Can we support use of sub queries in report builder/rules in future?
As of now, we don't support use of sub queries in our application. Can this be possible in near future?
  • 1 me too
  • 1 reply
  • Idea
Photo of nstuyvesant
Reporting 2.0 - inconsistent date filtering between Salesforce and MDA
If you want to generate a report with a date range, you can not use the same approach for Salesforce and MDA objects. For example, if yo...
  • 3 me toos
  • 4 replies
  • Problem
  • Acknowledged
Photo of Ankur Bhat
Error message in Data Management
While trying to fetch data for a MDA object in Data Management for which there is no data, incorrect error message is thrown ("Server err...
  • 4 me toos
  • 3 replies
  • Problem
  • Solved
Photo of Ankur Bhat
In report type of Pie, the data limits are 15 characters for legends.
I understand that this limitation was put because while exporting the report the legends are getting truncated but is there any chance we...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Ankur Bhat
Custom colors to the values in the lookup picklist.
We cannot set custom colors for lookup fields in reporting. Will this ever be an option in the future?
  • 4 me toos
  • 2 replies
  • Idea
  • Under Consideration
Photo of Steve Davis
Data Anomalies Tab In Administration
Can we get the "Data Anomalies" as a tab in the Administration Console? I've gotten several requests from clients that it is a pain typin...
  • 11 me toos
  • 3 replies
  • Idea
Photo of Ankur Bhat
Extract data from heterogeneous databases.
Currently, we are unable to fetch data from heterogeneous databases in MDA. Can we make this possible in future?
  • 7 me toos
  • 8 replies
  • Problem
  • In Progress
Photo of Ankur Bhat
Changes in source (For example Changing the street name) for a record (if that is already present) in AO not being picked up.
The information will not update for the existing participant records even if we sync  again manually before publishing advanced outreach....
  • Ankur Bhat, 8 months ago

  • 3 me toos
  • 0 replies
  • Question
Photo of Ankur Bhat
Click-to-call functionality in Gainsight for SFDC Lightening?
Click-to-call functionality in Gainsight for SFDC Lightening seems like a great idea. Since we do have it for Salesforce Classic version,...
  • Ankur Bhat, 12 months ago

  • 3 me toos
  • 0 replies
  • Idea
  • Under Consideration
Photo of Ankur Bhat
Irrelevant information shown in C360 for NPS Surveys
For the accounts to which no NPS Survey is sent, the surveys (which are sent for other accounts) are still shown in the C360 section for ...
  • 1 me too
  • 4 replies
  • Problem
  • In Progress
Photo of Ankur Bhat
Character length for Questions and Answers in Survey
Currently, in survey questions and answers (ex. multiple choice, matrix) we support 2000 & 160 characters respectively.  Would it possibl...
  • 4 me toos
  • 1 reply
  • Idea
  • Not Planned
Photo of Ankur Bhat
Bionic Rule scheduling
Would it be possible for us to schedule a bionic rule on the last day of the month?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Ankur Bhat
Increasing the number of activity types at tenant level
In future, can we introduce a mechanism to increase the number of activity types at tenant level.
  • 2 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of Ankur Bhat
Irrelevant information shown in C360 for NPS Surveys
For the accounts to which no NPS Survey is sent, the surveys (which are sent for other accounts) are still shown in the C360 section for ...
  • 5 me toos
  • 2 replies
  • Problem
  • In Progress
Photo of Ankur Bhat
Data shown in Rule execution sheet for test run.
When there is a Rule execution (test run) for Call to Action action, a single account is shown multiple times if its occurs in multiple b...
  • 1 me too
  • 1 reply
  • Idea
  • Under Consideration