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Timeline

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Conversations 31 - 45 of 274
Photo of Amanda Neil
Ability for Sally to post SFDC objects to timeline
Current use case for us is that we currently track engagements through an SFDC form and would like to have the ability for our CSM/CSA's ...
  • 3 me toos
  • 2 replies
  • Idea
  • Not Planned
Photo of Jen Pakravan
Integration between Timeline Activities and Google Calendar
We have a use case where it would be helpful to see in Gainsight all of the upcoming customer calls/onsites, which we typically have stor...
  • 10 me toos
  • 3 replies
  • Idea
Photo of Mike Maday
Link SFDC Activities automatically to Timeline
Micro Focus Team was interested in automatically linking account activities to the timeline such as Opportunities open/closed
  • 3 me toos
  • 0 replies
  • Idea
Photo of Danny Hallgren
Sending Timeline Posts to Internal and External Contacts Via Email
It would be helpful to have an action button on the timeline post named "Email Post" that works with\like email assist. Having the abili...
  • 30 me toos
  • 6 replies
  • Idea
  • Under Consideration
Photo of Heather Hansen
Timeline Dates
Timeline entries are sorted by the date that you created the timeline post not the date you enter in the post.  Some of our CSMs put thin...
  • 3 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Tom Gerth
Ability to edit all Timeline entries
Currently, the only user that can edit a Timeline entry is the user that created said entry. It would be good if there was some kind of ...
  • 15 me toos
  • 3 replies
  • Idea
Photo of Angela Domenichelli
Add users to Activities with keyboard
When creating performance coaching agendas or logging emails and adding external users in the timeline activity it's rather tedious to ad...
  • 2 me toos
  • 1 reply
  • Idea
  • Planned
Photo of Dan Ahrens
Your input needed - what should go in Timeline?
Hi Community! As we continue to develop capabilities around Timeline, we wanted to get your feedback on how you would like to use it in ...
  • 2 me toos
  • 16 replies
  • Question
  • In Progress
Photo of Pele
Do merged accounts keep timeline entries?
If a Salesforce account records are merged, are the timeline entries from both accounts kept? I don't think it's possible yet to reassign...
  • 3 me toos
  • 3 replies
  • Question
  • Answered
Photo of Jon Harris
Does the Gainsight Mobile App have the ability to add Activities to a Customer Timeline?
As out Gainsight Admin I am looking at rolling out the mobile app to our team.  I can access the Timeline within an account, see activiti...
  • 3 me toos
  • 5 replies
  • Question
  • Acknowledged
Photo of Shiv Kumar Katiyar
[Request]Sync Timeline Activities at relationship level in Salesforce
We are syncing all of our activities back to salesforce but we have noticed that the activities, even if created from the R360 are relate...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Amanda Neil
Reactivation of activity type from Global level
When selecting the activty types from active to not active and then back to active from the Global set up, the re activation does not hap...
  • 1 me too
  • 2 replies
  • Idea
Photo of Shiv Kumar Katiyar
Option to change a Subject field in the Activity Timeline
We have a Subject field on the existing Log a Call in Salesforce that is a drop-down with our own custom values. The Subject field in Gai...
  • 1 me too
  • 1 reply
  • Idea
Photo of Irit Eizips
Enable mass edit the activity timeline object
We're redoing the way we categorize activities in the timeline. We are merging a few of the existing categories and getting rid of others...
  • 4 me toos
  • 1 reply
  • Idea
Photo of Meenal Shukla
Timeline posts should specify the activity type on the post
Except for the icon, which can be misleading, there is no way of knowing which activity type I am looking at in the timeline. We have mul...
  • 2 me toos
  • 1 reply
  • Idea