Category default large

Timeline

Conversations

Recent Conversations
Conversations 1 - 15 of 263
Photo of Dan Ahrens
Your input needed - what should go in Timeline?
Hi Community! As we continue to develop capabilities around Timeline, we wanted to get your feedback on how you would like to use it in ...
  • 2 me toos
  • 16 replies
  • Question
  • In Progress
Photo of Pele
Do merged accounts keep timeline entries?
If a Salesforce account records are merged, are the timeline entries from both accounts kept? I don't think it's possible yet to reassign...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Jon Harris
Does the Gainsight Mobile App have the ability to add Activities to a Customer Timeline?
As out Gainsight Admin I am looking at rolling out the mobile app to our team.  I can access the Timeline within an account, see activiti...
  • 3 me toos
  • 5 replies
  • Question
  • Acknowledged
Photo of Katie B
Search by account name, not just relationship name when logging an activity in Global Timeline to the R360
We would like the ability to search by account name, not just relationship name when logging an activity in Global Timeline to the R360. ...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Ankur Bhat
Configure Timeline search.
Can we have the ability to configure Timeline search (related to* while creating timeline activity) in the same way as we have in Custome...
  • 5 me toos
  • 1 reply
  • Idea
Photo of Amanda Neil
Reactivation of activity type from Global level
When selecting the activty types from active to not active and then back to active from the Global set up, the re activation does not hap...
  • 1 me too
  • 2 replies
  • Idea
Photo of Shiv Kumar Katiyar
Option to change a Subject field in the Activity Timeline
We have a Subject field on the existing Log a Call in Salesforce that is a drop-down with our own custom values. The Subject field in Gai...
  • 1 me too
  • 1 reply
  • Idea
Photo of Joseph Siudzinski
Max of 10 Timeline Types
I have ran into a limit of 10 total timeline types, between custom and default.  Is there any reason why this limit exists? In my case, ...
  • 6 me toos
  • 1 reply
  • Idea
  • Under Consideration
Photo of Irit Eizips
Enable mass edit the activity timeline object
We're redoing the way we categorize activities in the timeline. We are merging a few of the existing categories and getting rid of others...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Meenal Shukla
Timeline posts should specify the activity type on the post
Except for the icon, which can be misleading, there is no way of knowing which activity type I am looking at in the timeline. We have mul...
  • 1 me too
  • 1 reply
  • Idea
Photo of Dan Ahrens
Templates for specific Timeline activities
Timeline is so juicy....I love it! One idea that could really help to drive organizational consistency is the ability to define a templa...
  • 38 me toos
  • 22 replies
  • Idea
  • Under Consideration
Photo of Heather Hansen
Timeline Dates
Timeline entries are sorted by the date that you created the timeline post not the date you enter in the post.  Some of our CSMs put thin...
  • 3 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Chris Mudd
Report on External Attendees from Timeline
We would like to be able to report on external attendees from timeline data.  More importantly being able to report on the most recently ...
  • 14 me toos
  • 6 replies
  • Idea
  • Under Consideration
Photo of Faust Belarmino
Logging Activities: Use the Person Object for External Attendees
Our CSMs often work with people that are on the Person object but not the Contact object. When logging activities related to those people...
  • 3 me toos
  • 2 replies
  • Idea
Photo of Cinco Coates
Ability to Report on Internal Attendees from Activity Timeline
Similar to Melissa's recommendation in "Need the ability to report on external contacts within Timeline Activity," it'd be nice to have t...
  • 14 me toos
  • 6 replies
  • Idea
  • Under Consideration