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Photo of Lila Meyer
Timeline Real-time Sync and Decimal Support for Number Fields are available now!
On Sept. 6, we pushed patch release 5.17.2 to all orgs that take automatic upgrades. This patch included two enhancements to Timeline: W...
  • 4 me toos
  • 2 replies
  • Article
Photo of Alex LeGay
More notification preferences
Is it on the roadmap to enhance notifications at all? Two things that came up when working with a customer 1. Be able to configure at a ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Christine Chapa
formula in activity field for gainsight user id
Is it possible to create a custom formula field on an Activity record that will populate with the Gainsight user name? My goal is to have...
  • 1 me too
  • 0 replies
  • Question
Photo of Dan Ahrens
Sharing dashboards using CoPilot - How To Guide
With Gainsight's new sharing capabilities, you can now share dashboards, C360/R360 sections and success plans. While C360/R360 pages ...
  • 10 me toos
  • 5 replies
  • Article
Photo of Chris Mudd
Report off of dashboard permissions
Is there anyway possible to expose which users have access to what dashboards?  It would be nice to be able to build a quick report to sh...
  • 7 me toos
  • 2 replies
  • Idea
Photo of Lila Meyer
Awesome Pulse Europe Discounted & Free Ticket Opportunities!
Gainsight Community members are some of the most passionate people in customer success. As a token of our appreciation, you have access t...
  • 4 me toos
  • 1 reply
  • Announcement
Photo of Sagan Sherlin
Question. Is there a way to upload photos of Contacts to the system?
So it's been requested a few times - if it's possible to upload photos of contacts in the system.  I see a picture icon - but can't seem ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Jessica Belleville
Thank You For Helping Others!
We would like to give a special Shout-Out to a few Community members who have recently demonstrated Success for All in the Community. Th...
  • 4 me toos
  • 2 replies
  • Announcement
Photo of Rona Yang
Does anyone know how to get the Health Score to populate in SFDC where it is the actual dot with the color of the score not just the text?
I know how to upload data from Gainsight into SF, but not with a color coded dot for the health score. I know I've seen it before, but I ...
  • 2 me toos
  • 4 replies
  • Question
  • In Progress
Photo of Tom Gerth
Gainsight Lightning Tabs
I've been working with a customer that's making the big switch to Lightning UI in Salesforce, and while I know that Gainsight is Lightnin...
  • 9 me toos
  • 3 replies
  • Question
  • In Progress
Photo of Jeff Kirkpatrick
Migration tool: Not all picklist options are populated when migrating rules
Almost every bionic rule I've migrated to another environment has had an issue where picklist filters don't get set in the target org.  E...
  • 1 me too
  • 0 replies
  • Problem
Photo of Abhishek Sivaraman
Tabular Reports in Journey Orchestrator
Hi All, One of the frequently asked feature in Journey Orchestrator has been the need for sending tabular reports in emails. We are loo...
  • 7 me toos
  • 5 replies
  • Article
Photo of Sagan Sherlin
Question. Anyone calculating 'Remaining' CTAs or Customizing Calls to Actions?
We drop X number of CTAs every Quarter - a request came in to find a way to display the remaining number.  While we have a dashboard that...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Sagan Sherlin
Idea. Enhance Rules Engine and Report Builder to include Bi-Weekly, Quarterly, and Semi-Annual Options.
With an upcoming process change, we're moving to Bi-Weekly, Quarterly, and Semi-Annual automated CTA's.  While we've come up with a worka...
  • 2 me toos
  • 3 replies
  • Idea
Photo of Sagan Sherlin
Question. How do you send the email on Outreach on behalf of someone else?
I remembering seeing a similar post - but I for some reason cannot locate it.  When sending an Outreach or Program - is there an abilit...
  • 1 me too
  • 2 replies
  • Question
  • Answered