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Data Spaces

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Photo of Matthew Miller
Hide irrelevant SFDC objects and fields from Admin tools?
As a Gainsight administrator, tasks such as report building, using the rules engine and creating custom data spaces are painful because o...
  • 2 me toos
  • 0 replies
  • Question
Photo of James Whitehead
Is it possible to view when a specific field was updated?
Good Morning- This is a related question from another thread I have running (https://community.gainsight.com/gainsight/topics/rules-engi...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Sagan Sherlin
Idea. Increase the Number of Allowed Fields when Creating a Data Space.
As we're working on creating a new Data Space to incorporate some additional fields, we ran into a road block with the limit of 100 field...
  • 2 me toos
  • 2 replies
  • Idea
Photo of James Whitehead
Rules Engine Struggle: Issues writing to SFDC
Good Morning- I'm the new Gainsight Admin for my org, and we're currently working on using the rules engine to write lifecycle stages to...
  • 1 me too
  • 4 replies
  • Question
  • In Progress
Photo of Pankaj Arora
GDPR and Gainsight Data Encryption
Does Gainsight encrypt the data? if not does Gainsight have the ability, if so is there a specific module that needs to be purchased just...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Raymond Obidegwu
Decimal place for MDA fields
On-behalf of Customer: To be able to add decimal places in numeric MDA fields.  
  • 6 me toos
  • 5 replies
  • Idea
Photo of Ana Costa
Message displayed when trying to set Owner on CTA
Hi,  One of our CSM has tried to create a CTA and set the Owner as different CSM but every time we do that we get a message saying: ' Pl...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of Jeff Kirkpatrick
Better distinguish field types in Reports, Rules, Data Spaces, etc.
Have a situation where I have two fields on SF object that are named the same thing - one is a formula, one is a picklist.   Ultimately ...
  • 3 me toos
  • 1 reply
  • Idea
Photo of Scott Superko
Data Spaces and Timeline Reporting
We have a process in which a CTA triggers based on the status of a renewal opportunity.  The CTA instructs the CSM to record their relate...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Kara Kogelman
Owner Field options not populating in Rule to create CTA
I am trying to create a rule that will create a CTA and assign it to the BDR on my account.  When clicking on the Owner Field in the rule...
  • 1 me too
  • 5 replies
  • Question
Photo of Ben
How do you pull an Opportunity-level field into a Data Space based on "Survey User Answer"?
Hey folks! We implemented a post-renewal survey this quarter that includes questions about their satisfaction with our renewal process a...
  • 1 me too
  • 1 reply
  • Question
Photo of Jake Smith
Tracking Revenue Generation (Customer Success Qualified Leads)
My goal is to associate cross-sell, up-sell or any type of increase in revenue (via Opportunity) to our Customer Success team & I'm looki...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Tony Tao
Assign "Owner Field" in bionic rule from SFDC Account user lookup field - Call To Action
I'm running into issues where I cannot assign the CTA owner to the SFDC user contact from our Salesforce Account Object.  We currently h...
  • 1 me too
  • 3 replies
  • Question
Photo of Tony Tao
Help Wanted: Create a report with MDA data and CTA type/reason
Our CSM's use CTA's to track updates that are made to our customer's programs. For example - a CTA type would be "Program Update" and Rea...
  • 2 me toos
  • 2 replies
  • Question
Photo of sarahjohn
Customer Health Score: Advice from Three Customer Success Experts
Customer success teams measure and track many key metrics. From SaaS platform usage to NPS, they are always analyzing data to maintain a ...
  • 4 me toos
  • 0 replies
  • Praise