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First Day of School (Gainsight Rookies)

Conversations

Recent Conversations
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Photo of Elaine Cleary
Virtual Instructor Led Gainsight Administration courses begin Monday Sept 24th - register today!
Reposting this announcement in case you missed it earlier in the week!  Need training on a specific Gainsight Application or feature? Vir...
  • 2 me toos
  • 0 replies
  • Announcement
Photo of Lila Meyer
Awesome Pulse Europe Discounted & Free Ticket Opportunities!
Gainsight Community members are some of the most passionate people in customer success. As a token of our appreciation, you have access t...
  • 4 me toos
  • 1 reply
  • Announcement
Photo of Jessica Belleville
Thank You For Helping Others!
We would like to give a special Shout-Out to a few Community members who have recently demonstrated Success for All in the Community. Th...
  • 4 me toos
  • 2 replies
  • Announcement
Photo of Sai Ram Pulluri
Require any use-cases to be documented (simple or complex)?
Hi Everyone, please let us know if you require any use-cases (simple or complex) to be documented, we will be taking it up and prioritize...
  • 1 me too
  • 2 replies
  • Article
Photo of Lila Meyer
Gainsight's August 5.17 Release is Live!
Gainsight's August 5.17 release was pushed today to all customer orgs receiving automatic upgrades. This release includes: Summarize t...
  • 3 me toos
  • 1 reply
  • Announcement
Photo of Angela McKay
What is the quickest way to push out a CTA to all CSM for all accounts?
Is the only way to push a CTA out to all CSMs by creating a rule? Is there a quicker way to achieve this? I may find it cumbersome since ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Lila Meyer
Pulse World Tour: Join Us On the Road!
In October 2018, Pulse is hitting the road with a suitcase full of customer success best practices! We'll be in Austin, Boston, and Chica...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Sai Ram Pulluri
Important - Survey1.0 issue with latest Salesforce update (Response URL not opening)
Issue : After 'Salesforce Summer ’18 Release' release with new manage package Survey was breaking.. It may break in all existing org afte...
  • 3 me toos
  • 7 replies
  • Announcement
Photo of Lila Meyer
Improvements to Gainsight Go and Release v5.17 Coming Soon
By end of day Fri., Aug. 17, you'll have access to our new and improved support.gainsight.com site, also known as Gainsight Go! We've upd...
  • 7 me toos
  • 2 replies
  • Announcement
Photo of Sai Ram Pulluri
Searching in "Gainsight Go" made easy now
And a pro pro tip - if you use Chrome - add a custom keyboard shortcut just to search GainsightGo:  Go to chrome://settings/searchEngin...
  • 6 me toos
  • 1 reply
  • Announcement
Photo of Lila Meyer
Admin Summit in SF on Oct. 30, 2018
Gainsight Admins, new and experienced, are invited to join us for our first Admin Summit in the San Francisco Bay Area on October 30. Thi...
  • 8 me toos
  • 2 replies
  • Announcement
Photo of Josh
Does anyone have any recommendations or best practices for what a CSM should do on day 1 in Gainsight?
Hello! I am an admin and PM for our Gainsight implementation and we are about to assign licenses to our first CSMs. We have all taken the...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Jessica Belleville
Thank You For Helping Others!
We would like to give a special Shout-Out to a few Community members who have recently demonstrated Success for All in the Community. Th...
  • 12 me toos
  • 3 replies
  • Announcement
Photo of Lila Meyer
Updated Virtual Instructor Led Training Classes
Exciting news! We've adjusted our Virtual Instructor Led (VIL) training classes to focus on Gainsight applications or groups of related f...
  • 5 me toos
  • 2 replies
  • Announcement
Photo of Sai Ram Pulluri
"CoPilot" name is changing to "Journey Orchestrator" and "Advanced Outreach" name is changing to "Programs"
CoPilot is renamed as Journey Orchestrator and Advanced Outreach is renamed as Programs. The name changes for these features will be visi...
  • 1 me too
  • 1 reply
  • Article