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Copilot

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Photo of Ben
Using Programs with Conditional Wait based on Participant Criteria that might be null
I am trying to setup a Conditional Wait on a Program in Journey Orchestrator and I keep hitting this issue. The Conditional Wait I am try...
  • 1 me too
  • 1 reply
  • Question
Photo of Chris Hughes
Is there a way of creating a BETWEEN feature for Powerlists? I.E. I want BETWEEN X and Y days.
  • 1 me too
  • 2 replies
  • Question
Photo of Kate Green
Button Formatting In CoPilot Email Templates
I'm trying to set the font-family, size, and text-decoration for my button in a CoPilot email template.  However, it doesn't appear that ...
  • 3 me toos
  • 3 replies
  • Problem
  • Solved
Photo of Prathap
Report Scaling in Co-pilot mails
Now we skip the data points on the Y-axis in report that we send through copilot due to size constraint. Users wants to display all the...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Jeffrey DaSilva
Mimecast blocking all Gainsight Emails
We are seeing more and more of our clients implementing Mimecast and other email content filtering solutions and this is blocking all Gai...
  • 5 me toos
  • 3 replies
  • Problem
  • Acknowledged
Photo of Scotty
The UI on linking fields to email tokens is a real pain.
It would be awesome if this experience wasn't iframed, but it's own page. This is especially annoying when I have lots of tokens to map, ...
  • 5 me toos
  • 1 reply
  • Problem
  • Solved
Photo of Jeff Kirkpatrick
Advanced Outreach details/model screen - Save/Cancel buttons are out of view
I'm wondering if I'm the only one having this issue (on Chrome on a Macbook), because I would have thought it would have been posted here...
  • 2 me toos
  • 5 replies
  • Problem
  • Solved
Photo of Lila Meyer
July Release v5.16 Coming Soon!
Gainsight's v5.16 release is going out to Production orgs on July 24! The release contains a variety of enhancements, including: Cal...
  • 3 me toos
  • 0 replies
  • Announcement
Photo of Sarah Kiani
Daily limit in Copilot
I know there is a limit of 200,000 contacts in a power list for an outreach, but I was wondering if there are any limits to how many outr...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Nadav Shem-Tov
CoPilot - built-in feature to send daily outreaches but skip weekends
I'm posting this on behalf of Dom from Adobe Sign:  The Adobe team would love to have an easy way to schedule daily outreaches in CoPIlo...
  • 18 me toos
  • 11 replies
  • Idea
  • Under Consideration
Photo of Nora Soza
Follow Up: The ability to change the "FROM" email address when using the email assist feature
Follow up to this idea: https://community.gainsight.com/gainsight/topics/the-ability-to-change-the-from-email-address-when-u... Looking ...
  • 31 me toos
  • 12 replies
  • Idea
  • Planned
Photo of Kelly
Permanently remove participants from advanced outreach
Right now you can 'knock off' a participant but the contacts remain in the AO reporting. This is deceiving and can be somewhat alarming w...
  • 3 me toos
  • 0 replies
  • Idea
Photo of Dan Wiegert
Can you edit powerlist contacts in a published Advanced Outreach?
 I was contacted by a customer via chat who was wanting to see if it was possible to remove/edit a certain powerlist contact who had cont...
  • 5 me toos
  • 9 replies
  • Idea
  • Implemented
Photo of Kelly
How to stop an advanced outreach run while active participants finish their journey?
Is this possible? I have an AO that needs to be updated (both the query and email variants) so I will copy my active AO to make the chang...
  • 2 me toos
  • 5 replies
  • Question
  • In Progress
Photo of Diana Luo
Utm email campaigns
Hello, can we use CoPilot to send out an email campaign with utm parameters? If so, is there any specific documentation on setting this up? 
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged