30203 iao4f4 inline large

Journey Orchestrator (Copilot)

Conversations

Recent Conversations
Conversations 1 - 15 of 691
Photo of Elizabeth Adams
Text Only CoPIlot Email
In doing some testing through more some preview tools, it looks like a user who views emails in text only isn't getting any content. Is t...
  • 15 me toos
  • 6 replies
  • Question
  • Acknowledged
Photo of Lauren Marsh
View mode for active participant filters
It seems that once a Program is active the participant filters lock and you clone it to make changes.  That makes sense but I can't view ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Alex LeGay
Sending internal reports with no account relation via Advanced Outreaches
Right now, there is no way to send reports via Advanced outreach without an account id or contact id filter on each report. Is it on the ...
  • 6 me toos
  • 1 reply
  • Idea
Photo of Colin
Power List: Permanent Tokens
It would be nice if we could permanently add tokens/fields to a Power List so our CSM's don't have to add the same five fields every time.
  • 4 me toos
  • 1 reply
  • Idea
Photo of Ben
Inability to do any Program configuration on mobile (iPad) is a problem
I am a regular user of my iPad Pro, which unfortunately means I cannot configure, review, or update Programs whatsoever. The issue lies t...
  • Ben, 2 days ago

  • 1 me too
  • 0 replies
  • Problem
Photo of Elizabeth Adams
Email Assist - Power List
I know there are several posts out there about this, but are there any updates about the possibility of expanding Email Assist capabiliti...
  • 3 me toos
  • 0 replies
  • Question
Photo of John Applebaugh
Be able to select variant when using Preview
When using Journey Orchestrator it would be helpful be able to select and send a sample of a particular variant from Programs or Outreach...
  • 4 me toos
  • 2 replies
  • Idea
  • Under Consideration
Photo of Calvin Multanen
Question about Journey Orchestrator Email Copy UI
Hi there,We've set up internal Programs to email  stakeholders within the company whenever a contact responds to one of our NPS or Implem...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Jahnavi
Tabular reports in AO
Hello Team, I read that email templates are not supporting the Tabular reports. Could you please let me know when this would be supporte...
  • 3 me toos
  • 4 replies
  • Question
  • In Progress
Photo of Kelly
Journey Orchestrator Participant Source Error
I just finished creating my first Query Builder participant source and was presented with this error that appears attached to Step 1 - ad...
  • 6 me toos
  • 3 replies
  • Problem
  • In Progress
Photo of Diane Morneau
Journey Analytics - questions and perhaps enhancements about data used
Great idea to provide a dashboard like Survey Analytics to deliver an at-a-glance view of how we are doing in the UI. In a desire to use ...
  • 1 me too
  • 1 reply
  • Idea
  • Under Consideration
Photo of Elizabeth Adams
Program Activity
It would be really helpful to add Open and CTO stats to the Program Activity view. In an email chain, I would like to see: Are open rates...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Anna Whitehouse
Enable Email to SFDC for Journey Orchestrator Outreaches
When setting up Outreaches, I would like to include my CSM's unique Email To Salesforce email address in the Copy To section so that we c...
  • 1 me too
  • 1 reply
  • Idea
Photo of Scott Superko
Send survey to one-off list of customers
I need to send a survey to a very specific subset of customers based off either account ID or contact ID.  I can't replicate this list in...
  • 3 me toos
  • 7 replies
  • Problem
  • Solved
Photo of Logan T
Tracking Email Responses in Journey Orchestrator
Gainsight is currently able to report on emails that were opened which have been sent by Journey Orchestrator. However, it would be incre...
  • 6 me toos
  • 2 replies
  • Idea