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Photo of Olavo Zapata
Customer Info view in Salesforce Lightning doens't work
Hi guys, I have 2 points here about of Gainsight with Salesforce Lightning 1. When we try to access the customer info page layout shows ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Scotty
The UI on linking fields to email tokens is a real pain.
It would be awesome if this experience wasn't iframed, but it's own page. This is especially annoying when I have lots of tokens to map, ...
  • 5 me toos
  • 1 reply
  • Problem
  • Solved
Photo of Steve Davis
More Clarity Around Removing Ranking In Reporting
I am logging this post for anyone trying to remove the "Ranking" Option in a Report after its been applied. Initially, I didn't think i...
  • 16 me toos
  • 7 replies
  • Idea
  • Planned
Photo of Ankur Bhat
In report type of Pie, the data limits are 15 characters for legends.
I understand that this limitation was put because while exporting the report the legends are getting truncated but is there any chance we...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Kate Green
Dashboard Filter Error Bug
I noticed that if you try to add more than one filter field without filling in the first filter value, you receive an error message, but ...
  • 2 me toos
  • 0 replies
  • Problem
Photo of Jeff Kirkpatrick
Scorecard: Adjust the Scoring Scheme ranges to reflect logically
The Scoring Scheme in Scorecard 2.0 is not logical from a UI perspective.   The LEFT number in each range is the only one an admin can c...
  • 13 me toos
  • 6 replies
  • Idea
Photo of Jeff Kirkpatrick
Allow field-level descriptions in Reports and on Layouts
In Salesforce you can create a "help" description on fields that display on a view to assist users in understanding the field's purpose: ...
  • 11 me toos
  • 4 replies
  • Idea
  • Under Consideration
Photo of Angela Domenichelli
Salesforce Lightning for Outlook Integration
Currently our CSMs can create email activities in Salesforce using Lightning for Outlook, or BCC'ing an email address.  This functionalit...
  • 26 me toos
  • 4 replies
  • Idea
  • Under Consideration
Photo of Sagan Sherlin
Idea. The ability to use 'tab' (and arrow keys) on the drop down menus when creating a CTA.
It would be awesome if while creating a CTA, you could tab to CTA Type and then use the arrow keys to select the reason.  Then continue t...
  • 5 me toos
  • 3 replies
  • Idea
Photo of Spencer Engel
Make Browser Tab Clearer for Report Builder
Can we have Report Builder tabs have the same naming convention as Rules Engine? Right now, when we have multiple report tabs open, they'...
  • 3 me toos
  • 0 replies
  • Idea
Photo of Matthew Miller
Hide irrelevant SFDC objects and fields from Admin tools?
As a Gainsight administrator, tasks such as report building, using the rules engine and creating custom data spaces are painful because o...
  • 3 me toos
  • 1 reply
  • Question
Photo of Jeremy Curry
Ability to format report widgets
It would be great if we could format the number that goes into a report widget. This would include being able to add a dollar sign, perce...
  • 12 me toos
  • 5 replies
  • Idea
Photo of Britton Walker
Token mapping UI error
The token mapping UI has always bothered me, but it has now reached a new low. When I hover over the token, in either an outreach or an e...
  • 2 me toos
  • 5 replies
  • Problem
  • Solved
Photo of Logan T
Vague Timeout Error Message
Customers have expressed concerns about some of our vague error messages in the past. While they are definitely getting better, there is ...
  • 3 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Angela Domenichelli
CTA Playbook drop-down location
Please move the drop-down to add a playbook to a manually created CTA so it is directly below Owner.  When a playbook is selected, severa...
  • 1 me too
  • 1 reply
  • Idea