I can see the average session duration for all users in the dashboard from the widget, but there is no option to see this information at user level.
My use case would be to observe account/user level session duration over weeks to analyze engagement. I currently get an option to see the number of sessions initiated but as you can understand, a session might be a minute long, or 29 minutes long, and as of now, we can’t access that information.
Also, I’ve seen the same question here but that user had access to Gainsight CS, which we don’t.