Hi,
is there a way to use a PX survey to collect feedback on help topics, like you see it for example in Microsoft help and on Gainsight help topics? It should appear embedded at the end of every help topic and allow to add a comment if a user isn’t satisfied. Or, if this isn’t possible, appear when a customer clicks on a feedback button.
Has anyone implemented such a system using Gainsight PX?
I would be grateful for any examples, suggestions, ….
Susanne
Best answer by dileepnalla
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