Question

KCBot localization with different URL destinations

  • 25 September 2023
  • 1 reply
  • 27 views

Userlevel 3

Has anyone solved for this scenario?

Product site and help articles are localized in 20+ languages.

I really don’t want to manage 20+ KC Bots just to point users to localized content, has anyone solved for auto-redirecting where you are dynamically updating the host/base url.

How are people using the functionality below?

https://support.gainsight.com/PX/Release_Notes/2021_Release_Notes/2_PX_Release_Notes_November_2021#Link_External_Resources_with_Javascript_Function_Call


1 reply

Userlevel 3

I checked this documentation out, but I need to alter everything in the url except “pageName.html “ 

 

https://community.gainsight.com/gainsight-px-22/url-redirect-in-kcb-36940

https://support.gainsight.com/PX/Engagements/01On-boarding/Handle_Dynamic_URLs_with_Auto_Resolve_Feature

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